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Customer Values

To deliver the products and level of service our customers expect, we are developing a culture where our customer values are at the heart of everything we do:

We welcome the opportunity to speak to our customers

We make it easy for customers to contact us and do business with us

We communicate clearly

We do what we promise  

We listen to and act on feedback   

We develop our  products and services in line with
what our customers want
and need


We welcome all feedback.  You can contact us on +44 (0)20 7203 1713 or email


To speak to our team about how LCCI membership can help you connect with other businesses, influence on your behalf and provide practical support; contact us on T: +44 (0)20 7203 1881 or E: Alternatively you can give us a few details here and we'll call you back or complete an online application form.