Member Relationships team
Our account managers help businesses get the most out of their membership, by showing them how to:
- find services that benefit their business
- connect to relevant conversations and communications – such as groups, newsletters and social media communities
- actively join in our activities – such as attending events, sitting on committees, using the members' lounge, and accessing the information helplines
- raise their company profile through London Business Matters, sponsorship opportunities, and member offers.
With extensive experience in the B2B market – often with membership organisations – our events team delivers more than 200 varied and exciting events each year including:
- informal networking
- political briefings
- private lunches and dinners
- sector-specific events
- black tie dinners.
Designed to generate business, our networking events are managed from our city head office and local branches in Croydon and East London (incorporating Docklands Business Club). They’re held at venues across London and at international locations for trade missions, and are attended by 12 to 300 guests depending on the event.
Export Documentation team
We are the UK’s largest issuer of export documents. Our team of experts – trained on the job and with an eye for detail – process the paperwork exporters need to sell and exhibit their goods internationally. Such as:
- Certificates of Origin
- ATA Carnets
- EUR1 and ATR Movement Certificates
- Special Certificates
International Business team
Our International Trade team runs the Enterprise Europe Network, as well as a highly regarded and extensive programme of:
- trade missions
- trade seminars
- training courses.
These activities are open to businesses of all sizes selling a product or providing a service. So whether you're already exporting or planning to in the future, we can help.
Our expert marketing team promotes LCCI, including our memberships, products and services, and views, to stakeholders and the wider business community.
Policy, Public Affairs, Media and Research team
Armed with the skills to campaign and influence, our policy team promotes and defends the interests of our members and the London business community to:
- the Mayor of London
- the GLA
- international audiences and the media.
We focus on three areas that our members see as most important to the London business community – competitiveness, skills and employment, and infrastructure.
The challenge is to capitalise on our unique position as the capital's largest and most representative business organisation.
Support Services team
Our 'behind the scenes' teams ensure LCCI runs smoothly and efficiently. By providing traditional support services, they help us be an innovative, customer-focused organisation. Support services include:
- Building and Office services