Lunch and Learn: Design Thinking in the age of AI
Presented by: Luis Klefsjo, Head of Product Design, YLD
Most organisations aren't short of ideas. What they're short of is the ability to turn those ideas into things that actually work for real people, and for the business. Design Thinking has long been one of the most effective frameworks for doing exactly that, but AI is changing the rules.
In this practical, jargon-free session, Luis Klefsjo, Head of Product Design at YLD, a London-based product design and engineering consultancy, explores how AI isn't just accelerating Design Thinking, it's reframing it entirely.
The organisations winning with AI right now aren't the ones using the most tools. They're the ones combining AI's speed and scale with sharp human judgment about what really matters. Design Thinking is the framework that makes that combination work.
Drawing on real client work across industries, Luis will walk through what this means in practice: how the assumptions Design Thinking was built around are shifting, how to implement it depending on where your organisation is today, and the concrete steps you can take almost immediately.
Attendees will leave with:
- A clear, working understanding of Design Thinking and why it matters for your business right now
- A practical framework for how AI changes, and strengthens, the way teams solve problems
- An honest picture of where to start, whether you have an established design practice or none at all
- Five things you can do this week to begin applying Design Thinking in your organisation
This session is for those who:
- Are curious about AI but unsure how to use it with intention and judgment
- Manage or work within a team and want to make better decisions, faster
- Want practical approaches, not theory, and honest examples from real client work
PRICE GUIDE (INC VAT)
Free for LCCI Members and Community Network
Non-members will be able to register for this webinar by signing up to the free Community Network.
This webinar will take place on GoToWebinar. Registrants will be uploaded to the platform 3-days in advance.
About our Speaker
Luis Klefsjo, Head of Product Design, YLD
Luis Klefsjö is Head of Product Design at YLD, a London-based product design and engineering consultancy working with the UK's most ambitious organisations. With experience spanning healthcare, financial services, insurance, and technology, he has spent his career helping businesses build the capability and teams that turn ideas into products that actually work for real people. Luis leads a practice at the intersection of product thinking, design judgment, and engineering, and in this session, he brings that perspective to one of the most pressing questions in business today: what Design Thinking looks like in the age of AI.