Supply Chain Disputes Toolkit: Prevent, Manage, Resolve

This course will equip you with the tools to effectively prevent, manage, and resolve disputes with customers and suppliers in your supply chain. Participants will explore key areas including:

1. Common Sources of Disputes: Gain an understanding of the typical reasons for conflicts, focusing on payment issues, delivery challenges, and quality concerns.
2. Prevention Strategies: Learn best practices in contracting and claims management to proactively prevent disputes from arising.
3. Management and Avoidance: Discover techniques in negotiation and mediation to address and avert potential conflicts.
4. Resolution Tactics: Equip yourself with practical knowledge on how to effectively bring or defend a claim in court or arbitration