Webinar Recordings - Business Development

Watch our collection of Business Development, Marketing and Sales webinar recordings. Topics include: supply chain, innovation, lead generation, cyber security and utilising social media.

Green up your supply chain

June 2022
Tune in to the Chamber’s recent webinar, supported by SSE Energy Solutions, to learn about the benefits of having a sustainable supply chain. Our panel of Member experts focus on renewable energy, waste and logistics.

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Writing excellent bids

June 2022
In this webinar, Mike Raynor, Bid Consultant described how to structure documents to respond to client needs, create and communicate a competitive strategy to differentiate your proposal, and use positive language to develop client confidence in your bid.

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How to ensure your supply chain remains agile and optimised

May 2022
Delivered by Martin Carter, Head of Operations at Unsworth highlights some of the key issues that shippers have faced in the first quarter. 

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The great resignation – how to hire and retain talent in a remote world

May 2022
Louis Demetroulakos, Head of Partnerships at Playroll discusses the impact of the Great Resignation and Remote work culture on small to enterprise businesses and what companies can do to expand globally while attracting and keeping a mobile workforce.

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How to maximise sales performance within your organisation

May 2022
With Dr Carlton Brown from Aspire Business Consultancy Services, who shared the 9 key determinants that shape performance and will shed much-needed light on the perennial challenge of underperformance.

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HR Matters: The Top 5 HR Policies all SMEs should have

May 2022
This is the third in a series of practical webinars with Sarah Jo Loveday, Founder of HR consultancy peopleknd. The webinars will provide businesses with help and guidance on HR matters. Topics include: the recruitment process, managing underperforming employees and HR policies.

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Starting your business on the road to Net Zero

April 2022
LCCI’s Green Business Clinic on 20 April provided valuable insights into how businesses are faring on their mission to become net zero and offered useful tips to support businesses achieve their sustainability goals. Thanks to our esteemed panel: Mark Jenkinson of Crystal Associates, Maggie Berry OBE of The Heart of the City, Rob Allison of Auditel (U.K.) Limited, Joe Gallagher of Advanced UK, Rory Capper of Paper Round, Katherine McCullough of Merchant Land and Steve Loughney of SSE.

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HR Matters: How to Deal with Underperforming Employees

April 2022
This is the second in a series of practical webinars with Sarah Jo Loveday, Founder of HR consultancy peopleknd. Topics included: practical advice on tips for managing underperforming employees, setting objectives, and dealing with underperformance through the capability procedure.

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Cyber Security - separating fact from fiction when protecting your business

March 2022
With Mark Stamford, founder of OccamSec. During this webinar we provided SME’s with a wealth of practical advice and guidance on cyber security challenge and some key insights on cyber security. 

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How to Generate Sales Leads Via Virtual Events

March 2022
With Pamela Benitez, Founder & Director of The Virtual Events Experience. We explored how to create virtual events to generate sales leads from a webinar series to community events. 

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Building Inclusion in Hybrid Work: Challenge Accepted?

March 2022
With Perrine Farque. We discussed how to build inclusion in a hybrid work setting, how to cultivate a workplace culture of inclusion, belonging and help everyone build the skills needed in order to have the conversations about creating a highly inclusive and collaborative work environment in hybrid work.

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HR Matters: Are you Hiring for the First Time? Avoid Common Pitfalls!

March 2022
This is the first in a series of practical webinars with Sarah Jo Loveday, Founder of HR consultancy peopleknd. Topics included: the recruitment process, managing underperforming employees and HR policies.

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New Ways of Working in a Hybrid World

February 2022
Stuart Tootal, Partner, Matero Consulting Ltd highlighted the importance of adopting new ways of working in a hybrid working environment where employees are likely to be split between working from home and returning to their offices.

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How To Make Your Business Carbon Neutral – It Need Not Cost The Earth!

February 2022
Industry experts, Robert Allison, Carbon Solutions Director and Mike Powers, Cost Management Consultant, explored the reasons why carbon management has become so important. They also examined the challenges and misconceptions faced by many businesses when it comes to tackling their own carbon footprint.

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Avoiding the Pitfalls of Outsourcing Contracts

January 2022
Doug Anderson, outsourcing expert and Sales Director Europe of Newage, explored how back office technology solutions can help transform your business.

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How to Enable a Culture of Continual Improvement in Public Procurement

January 2022
Maria Dimitrova, Head of Business Development at IMSM (ISO Specialists) explained how you can implement an environmental management system to ensure your organisation is continually improving to deliver benefits to the public, as expected by contracting authorities’ tender requirements. 

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The Artificial Intelligence (AI) revolution: Exploring AI and how you can use it to solve business challenges

September 2021
Emmanuel Olatunji, Director, Digital Transformation & Innovation Principal at Bluechess Technology provided useful insights into what AI is and how it can be used to revolutionise business processes through modern technology.

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An Unfair Advantage: Using Pricing Psychology to Win More Sales

September 2021
Mark Peacock, Founder and Managing Director, PriceMaker, unlocks some of the secrets of pricing psychology that will help you increase sales and achieve higher prices.

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Key to Closing More Sales

July 2021
With  Justin Stephenson, Partner, Sandler Training. In this webinar we shared some different tactics and strategies to help you close more opportunities and grow your business.

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How to Manage your Supply Chains

June 2021
Hear from Salameh Younes, GRC Specialist at CyberCX focusing on common vulnerabilities in the supply chain, how to assess your supplier security gaps and addressing the risk, etc.

(Passcode to access the recording: 03.cAwX&)
 

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Intellectual Property for Business

June 2021
Hear from Adjoa Anim, Chartered Trade Mark Attorney on IP protection, with specific focus on brand protection in the UK and considerations for businesses that do international trade.

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How to Support Your Organisation to Work from Anywhere

May 2021
This webinar, delivered by RingCentral covers: building your business around your customers; enabling collaboration across multiple channels, how best to support your organisation to Work-from-Anywhere and benefits of cloud communication.

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Effective networking whilst WFH

May 2021
Hear from Networking and Personal Brand Expert – Heather White, CEO and Founder, Smarter Networking.

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Fraud and the Pandemic

April 2021 
A panel of experienced and knowledgeable fraud experts discuss issues surrounding Fraudulent activity within the last 12 months.

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Helping business owners navigate the current climate

April 2021
Hear from Robert Palmer and Neil Rowland who are both representatives of separate practices for St. James's Place Wealth Management and Martin Brown CEO of Elephants Child Advisory Ltd.

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How to Secure Your First Non-Executive Director Role

April 2021
Hear from Elise Perraud, Chief Operations Officer, NEDonBoard – the Professional Body for NEDs and board members in the UK – on how to transition, with confidence and success, to a non-executive directorship.

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The importance of logistics and the supply chain in keeping businesses moving

April 2021
Hear from Richard Currie, Director of Public Affairs UK, Ireland, the Nordics, Turkey & the Middle East at UPS.

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How Phishing Attacks Work (And How To Protect Your Business)

March 2021
Glemnet reveal a demonstration of how easily hackers can get into your system from a few simple tricks. They also provide actionable advice on how you can protect yourself and your business.

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Thriving After Redundancy: Top Tips and Advice to Help Manage the Transition 

March 2021
Alistair Stirling, Founder of Stirling Careers Consultancy provides guidance and top tips for individuals navigating the job market during a pandemic.

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Homeworking Best Practice

February 2021
Simon Garcia from Freedom Wellbeing Inc. will provide you with guidance, advice and useful tips on how to stay mentally and physically safe, whilst maintaining your levels of productivity.

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Future leadership: tips for leadership in a flexible working world

February 2021
This session delivered by Nicholas Mayhew who leads on strategy, change, coaching and M&A work for his clients at Alembic Strategy, is beneficial for leaders who want to do better and work through change to transform and grow their organisations. 

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How to Improve Your Sales Effectiveness

February 2021
Justin Stephenson from Sandler Training discusses how to improve stringent prospect qualification practices, how to take control of complex and lengthy sales cycles and how to manage the sales process to increase forecast predictability.

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How to be Human on a Video Conference Call

January 2021
At this virtual event, Robin Kermode explains how we can communicate in a meaningful way with our colleagues, clients and stakeholders through this digital medium. Packed full of tips and simple exercises.

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Break The Rules: Sell More

January 2021
A practical, yet contrarian approach to improving your sales like nothing you’ve experienced before.

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Practical guidance on collecting data from colleagues and clients

October 2020
Find out the latest on the UK Government’s Test and Trace system and gain practical guidance on what data should and should not be collected, ensuring you are remaining GDPR compliant.

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Learn how to use Data and Intuition to meet your business objectives

 September 2020
Tim Shaw, Managing Director of Modus Analytics Limited demonstrates why intuition and traditional management reporting alone should no longer be relied upon to run a business.

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Cyber Resilience: Defining your cyber security strategy

September 2020
Hear from Stewart Hogg, Head of Information Security, and Kieran Fowler, Senior Information Security Consultant at Waterstons.

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Embracing sustainability: innovation and technology to address the climate challenge

September 2020
With: Sarah Banham, Head of Communities & Sustainability, Battersea Power Station Development Company, Mark Jenkinson, Founder and Director, Crystal Associates and Peter Harris, Sustainability Director, UPS.

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Revenue Recovery Series: Managing your team remotely in recovery

August 2020
Hear from Dr Emmanouil Ioannidis, Head of Governance, Risk and Compliance, Fin1 The Consultancy Of Corporate Governance and Compliance.

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Data Governance and Secure Tech in the ‘new normal’

July 2020
Hear from Justin Stephenson from Sandler Training.

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Innovating in a Changing World

June 2020
Hear from Professor Robert Holdway FRSA FIEMA (Innovation Director, Co-Innovate, Professor Associate) and Co-Founder of several business ventures Dr Ainurul Rosli, Reader in Enterprise and Entrepreneurship, Brunel University London.

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Personal brand: have you got one and how do you create one!

June 2020
Hear from Networking and Personal Brand Expert – Heather White, CEO and Founder, Smarter Networking.

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How to engage with existing and new connections on LinkedIn

June 2020
Hear from Networking and Personal Brand Expert – Heather White, CEO and Founder, Smarter Networking.

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Improving the supply chain management

May 2020
Hear from Charles Hogg, Commercial Director of Unsworth.

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Pricing in a Crisis

May 2020
Hear from Mark Peacock, The Pricing Coach. 

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Marketing and Sales Recordings

Mobile app building for beginners

October 2021
Mobile apps for businesses offer a multitude of benefits not to be missed. Emmanuel Olatunji, Director, Digital Transformation & Innovation Principal at Bluechess Technology explains the benefits of apps for businesses, what types of apps are currently on the market and how you could build an app without any development experience.

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Team Leadership: Building an engaged, motivated and high-performing team

September 2021
Dom Weldon, Founder and Director of Albany York shares team leadership concepts with a focus on their practical application.
 

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Your Marketing Message: Attracting the Right People and Turning them into Customers

July 2021
This session run by Karen Burge, covers the 4W Framework to create a message that will make a big impact and gain customers.

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The New World of Prospecting

May 2021
Delivered by sales expert, international speaker, best-selling author and Confessions of a Serial Seller podcaster – Tony Morris covers how to leverage LinkedIn, how to embrace video in your proactive approach and what to say in the first 20 seconds.

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How to Get to Top of Google

April 2021
Hear from Christopher Clowes, Co-Founder of HC Media and successful Business Coach, who will give an insight into the three main areas of Search Engine Optimisation.

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Digital Transformation for SMEs

April 2021
This session, run by Goldstar IT, will provide you with the knowledge and tools to start leveraging technology to transform your business. 

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How to Get the Most from LinkedIn, Pinterest and Google Display Advertising

March 2021
MCM demonstrate their channel insight and talk you through exactly what they have seen success with, giving you actionable tips to take away and implement yourselves.

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Power up your PowerPoint. How to Pitch and Present Online – with impact!

March 2021
In this practical session, Robin gives actionable tips and tricks so that when you speak online using slides, you totally engage your audience, so they really listen, and then remember what you’ve said!

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Thinking Differently: creative problem solving and the digital mindset

February 2021 
Helen Fawcett, Head of Business Consulting, and Alex Waterston, Head of Data and Analytics at Waterstons, discuss how to channel good outcomes and approaches to set you on the path to future success.

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Learn how to build purpose in your brand

January 2021
Now more than ever, branding is a key factor in ensuring the success of any organisation. In this session with Narcis Sauleda from narcis.co.uk, you will learn how you can build purpose on your brand to align with your customers.

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How to use Spotify, YouTube, Instagram and Facebook to market your business

December 2020
In this webinar, run by MCM Net, you will learn digital marketing tips and tricks that will enable you to market yourself through alternative platforms.

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Digital Marketing tips for SMES

December 2020
Learn how you can improve the online marketing of your business and gain tips that you can implement in house and using existing resources.

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What the pandemic is teaching us about Marketing & Mindset

July 2020
In this highly practical webinar, Parag Prasad, Managing Director at ActionCOACH covers: why you should be doing more marketing, how your marketing messages need to change and focus more on being valuable, helpful and empathetic and the importance of maintaining a winning mindset.

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How to grow your business through online lead generation

May 2020
Simon Cripps, Owner at Smart Cow Marketing covers: why online lead generation is so important, what to do to attract the right type of enquiry and how to convert your online leads to clients.

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Marketing and relationship building in a crisis

April 2020
London Business Mentor – Brian Woolrich discusses the importance of continuing to market your business and keep those all-important sales for the future and keeping communication channels open with prospects/customers/suppliers/your bank etc.

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