Trade Documentation FAQs

What do I need to Import or Export goods from UK?

You must have a UK registered company with a GB EORI number.

Do I need to be VAT registered to import goods into the UK?

No, you do not need to be VAT registered.

How can I pay for import duties and taxes?

We will advise you how much duty and VAT is required to be paid. You can pay customs directly or you can pay us first and we will pay customs on your behalf.

How much notice do I need to give to LCCI to arrange the Customs clearance?

We recommend that you advise us before the goods have been picked up by the Haulier. We will need all the information and documentation related to the shipment in order to proceed with the clearance (i.e. transportation details, sales invoice, packing list, licences etc). Ideally this should be done a couple of days prior to arriving at the UK Port to ensure that the team has sufficient notice to process the entry through the system.

How long does it take to clear goods through Customs?

Depending on the Customs and the complexity of the shipment it can take from 30 minutes up to 48 hours.

I am moving my personal effects/ moving abroad, what do I do?

Please find information on the following links:
Removal Association website to get further support on your requirements
For a detailed information on how to move goods between the UK and EU, please click here

How do I find out the Rate of Duty and VAT applicable to my goods?

You can use the on-line service

What paperwork is required to Customs clear goods in the UK?
  • Commercial Invoice
  • Packing List
  • Certificate of Origin
  • Health Certificate (foodstuff)
  • Import Licence
  • EUR1 Certificate (or Invoice declaration if goods are shipped from Canada, EU, Japan or South Korea) - when claiming preference
  • GSP (Generalized System of Preferences) – when claiming preference for imports from GSP countries.
Which certificate should I use for exports to Iran?

You will have to use an UK Certificate of Origin for Iran (as they are not part of Arab League of States).

Do the Certificates of Origin have to be signed by the company?

Yes. Green application and blue control copies must be signed before the document is submitted to us for processing.

What other types of documents can be certified or legalised?

Any commercial documents required for international trade such as: Power of Attorney, Distributor Agreement, Health Certificate, Certificate of Free Sale, Trademark Certificate, Commercial Contract, Article of Association, Certificate of Incorporation etc.

The above documents will only be certified or legalized if they show country of destination, either within the body of the text or handwritten on the reverse of the document “for use in ” (in pen).

Please note that we can only certify or legalize original documents. Copies can also be processed, provided that they have been certified as “true copy of the original document” by a Notary Public or Solicitor.

Hajj and Umrah - please note that we can only certify these documents (24h certification or same day express). Documents will need to be submitted to the Saudi Embassy by a representative of the company.

My documents were produced in the British Virgin Islands, Cayman Island, Jersey or Guernsey. Can they be processed by LCCI or legalised in the UK?

Yes, however, they will need to be apostilled by the BVI / Cayman Island Governor or Guernsey / Jersey Bailiwick first and then by the Foreign and Commonwealth Office in London.

Do I have to show the manufacturers names and addresses on the front of the Arab Certificate of Origin?

Yes. The name and address should be prefixed with ‘manufactured by’.

Can I get extra copies of the Arab Certificates certified?

Yes, however, you will need to buy additional copies from the Chamber and have them issued at the same time as the originals.

How can I download a formal undertaking

Please select from one of the following options: Formal Undertaking London, Formal Undertaking Hounslow Formal Undertaking Barking.

Can I have an UK Certificate legalised by an Arab League embassy?

No, you must use an Arab Certificate of Origin if embassy legalization is required.

Can I have an UK Certificate for an Arab destinations?

Yes, as long as you submit a signed Letter of Indemnity on your company headed paper with your application. You must confirm with your client whether an UK Certificate of Origin will be sufficient for their needs (as Arab C/Os should be used for Arab League destinations). It is advisable that you obtain this confirmation in writing to minimize any disputes (with your client) if the goods fail to clear Customs at the destination.

Where do I get my Arab Certificate of Origin and other documentation processed?

London Chamber of Commerce and Industry
33 Queen Street, London EC4R 1AP
10.00am - 4.00pm Monday to Fridays

Cut-off time for document processing
C/Os - 3.45pm
Carnets regular3.45pm
Carnet express 3.00pm
Other3.45pm

Contact details
C/Os: T: +44 (0)20 7248 4444 edocuments@londonchamber.co.uk
Carnets: T: +44 (0)20 7248 4444 ecarnet@londonchamber.co.uk

Barking Branch Office
12 Town Quay Wharf
Abbey Road
Barking
Essex IG11 7BZ

10.00am - 12.30pm
1.30pm - 4.00pm
Monday to Thursday

Cut-off time for document processing
Times vary - please contact Barking Branch Office

Contact details
T: +44 (0)20 7248 4444

Hounslow Branch Office
Unit 20 Bellview Court
183 Hanworth Road
Hounslow TW3 3TQ

10.00am - 12.30pm
1.30pm - 4.00pm
Tuesday to Friday

Cut-off time for document processing
Times vary - please contact Hounslow Branch Office

Contact details
T: +44 (0)20 7248 4444
F:+44 (0)20 8814 1563

*Any applications received outside of the working hours or weekends will be counted as having been submitted on the next working day

Are there specific requirements for certain Arab League countries?

Please check the Embassy Matrix on Other Information column for further informatiom.

Which certificate should I use for exports to Egypt?

You will have to use an UK Certificate of Origin for Egypt (as they are not part of Arab League of States).

Where do I obtain EUR1 Movement Certificates?

London Chamber of Commerce and Industry
33 Queen Street, London EC4R 1AP
10.00am - 4.00pm Monday to Fridays

Cut-off time for document processing
C/Os - 3.45pm
Carnets regular 3.45pm
Carnet express 3.00pm
Other3.45pm

Contact details
C/Os: T: +44 (0)20 7248 4444 edocuments@londonchamber.co.uk
Carnets: T: +44 (0)20 7248 4444 ecarnet@londonchamber.co.uk

Barking Branch Office
12 Town Quay Wharf
Abbey Road
Barking
Essex IG11 7BZ

10.00am - 12.30pm
1.30pm - 4.00pm
Monday to Thursday

Cut-off time for document processing
Times vary - please contact Barking Branch Office

Contact details
T: +44 (0)20 7248 4444

Hounslow Branch Office
Unit 20 Bellview Court
183 Hanworth Road
Hounslow TW3 3TQ

10.00am - 12.30pm
1.30pm - 4.00pm
Tuesday to Friday

Cut-off time for document processing
Times vary - please contact Hounslow Branch Office

Contact details
T: +44 (0)20 7248 4444
F:+44 (0)20 8814 1563

*Any applications received outside of the working hours or weekends will be counted as having been submitted on the next working day

How do I apply for an EUR1 Certificate?
  • Obtain a Blank Original EUR1 Certificate from the London Chamber of Commerce by emailing edocuments@londonchamber.co.uk or over the counter at one of our branch offices

  • Complete your application online: www.tradecert.com/london

  • The system will provide you with processing instructions
        - For EUR1 Certificates, the system will either give you a choice to print in your own office (DIY) or for the document to be issued at the LCCI branch office (Chamber Printed service). For certain countries, the system will provide you with a cover letter that will need to be printed off and sent to the branch office that is issuing your document together with a pre-signed EUR1 Certificate.

Handwritten documents are not allowed

When applying to the Chamber for EUR1 Certificates, can you please advise what documents I need to include as back up?

A Commercial Invoice must always be submitted with EUR1 Movement Certificate applications.

If you have authorised an agent to sign the EUR1 on your behalf, then you also need to submit a Letter of Authorisation.

Please note that all information stated on EUR1 Certificates must be backed up by suitable documentation (i.e. packing list or shipping document for weight & packaging etc)

How much will it cost?

Click here for a Price List London Chamber of Commerce and Industry (LCCI) Members receive up to 50% discount on standard prices.

How long will it take?

EUR1 Movement Certificates are processed while you wait when submitted over the counter (please note that documents completed by hand will not be accepted). Electronically we will usually process them within 24 hours (DIY service). Postal applications are usually processed and posted out on the same day as received.

Important information on EUR1 Certificates

EUR1 Certificate only applies to exports from the United Kingdom and the goods must be of preferential UK origin (if you are the manufacturer of the goods shipped, then you must ensure that the rules specified in HMRC Notice 828 and 832 are met. If you bought the goods and are re-exporting them, then the supplier must provide you with a signed declaration confirming that the goods are of preferential UK origin (any statements that do not mention preferential origin are insufficient i.e. “goods were manufactured in the UK” would be inadequate for the purposes of preferential origin).

Can I apply for EUR1 Certificates Retrospectively?

 Yes. You will, however, have to provide LCCI with proof of Export (i.e. copy of Bill of Lading, Export declaration etc).

Are there any specific requirements for exports involving EUR1 Certificate?
  • Goods must be exported from the United Kingdom (we cannot issue EUR1 Certificate if the goods are exported from another country)

  • Direct Transport Rules apply –The purpose of direct transport is to ensure that the goods arriving in the country of import are the same as those which left the country of export. However, if for any reason the goods pass through or stop-over in, the territory of a third country provided that they stay under customs supervision, the conditions of direct transport are considered to have been fulfilled.

  • Proof of compliance with the direct transport rule may be given by a single transport document covering the passage of the goods through the country of transit or, for example, a "non-manipulation certificate" issued by the authorities of that country.

Can I have an EUR1 certificate legalised by an embassy?

No, these Certificates can only be certified by the authorized Chambers of Commerce or HMRC.

My goods are being exported from another country. Can I apply for an EUR1 in the UK?

No, UK Issuing Bodies are only allowed to facilitate preferential exports out of the UK.

Does the EUR1 Certificate have to be signed?

Yes. Sign the Box 12 on pages 1 and 3 and complete relevant declarations and sign the bottom part of the page 4. You may also authorize an agent to apply and sign the EUR1 Certificate on your behalf. In such cases you must authorize the agent in writing and confirm that the goods qualify for preference (please refer to Letter of Authorization link on our webpage).

Do I have to include weights on my EUR1 Certificates?

Yes it can be net or gross or both (we will require documentary backup to verify the accuracy of this information).

I would like to be able to check Import Duties rates applicable to my customers overseas. Is there anywhere I could try?
Can the London Chamber help me to lodge Customs Declarations for my exports and imports?

We have a dedicated team of Customs Declaration Specialists who can take care of your Customs entries. You may find further information on the Customs Declarations service

1- How do I apply for an ATA Carnet?

The easiest way to apply for a Carnet is online. You will be able to complete the application and pay any applicable charges online. Once issued, the Carnet can either be posted to you or it can be collected from the issuing office.

Apply here
2- What can an ATA Carnet be used for?

The ATA Carnet is a temporary admission document which acts as a passport for goods for three main categories of goods:

  • Commercial samples (goods to be shown or demonstrated to potential buyers i.e. jewellery, clothing etc)

  • Goods for presentation or use at trade fairs, shows, conferences, works of art to be exhibited at galleries and museums etc

  • Professional equipment (tools and equipment required to perform a paid commercial activity abroad, goods for testing and evaluation, theatrical effects, orchestras, racing vehicles*, broadcasting equipment, specially adapted vehicles** etc). Horses for racing purposes, commercial shows or breeding. Professional equipment must be used by, or under the personal supervision of the holder or his nominated representative

*Carnets can only be issued for racing vehicles that are transported to the EU or any other Carnet country under transport contract (i.e. by freight forwarder / haulier). Any such vehicles can only be used on a dedicated race-track or on the roads closed to public. If the vehicle is road worthy and is being driven to the country of destination by the owner– then the Carnet is not required (the same applies to personal vehicles being towed or transported by the owner (i.e. motorbike transported to EU in a van by the owner; car being towed behind a motorhome vehicle driven by the owner etc).

** Specially adapted vehicles can be driven on public roads and include any vehicle with permanently fitted equipment (i.e. broadcasting vans, exhibition trailers, water filter trucks etc)  

FIND OUT MORE
3- How many times can an ATA Carnet be used?

An ATA Carnet can be used for multiple visits to any number of countries specified in the itinerary during the period of the validity of the document.

4- How do I use an ATA Carnet?

We have created a guide to assist ATA Carnet holders with using the document correctly. This will help with minimising the exposure to potential claims from the foreign Customs.

View Guide
5- What countries can I use an ATA Carnet for?

A. Albania, Algeria, Andorra, Australia (includes Tasmania), Azores (select European Union as destination)

B. Bahrain, Belarus, Bosnia and Herzegovina, Botswana, Brazil (Brazil will only accept Carnets until 31 December 2021 / further info to follow)

C. Canada, Canary Islands, Ceuta and Melilla, China, Chile, Corsica (select "European Union" as destination)

EU European Union (when applying for a Carnet to any of the 27 Member States, select "European Union" as destination in the system). If the goods are being driven to EU and are going to any MS other than France, then the Holder should also apply for an additional visit + a couple of transits (in addition to their intended visit) in case both the French Customs and the Destination Customs decide to endorse the Carnet. Additional visits / transits are not required if flying.

F. Faroe Islands

FR French overseas departments and territories (Guadeloupe, Martinique, Guyane and Reunion, New Caledonia and its dependents of Wallis and Futuna Islands, French Polynesia (includes Tahiti) as well as St Barthelemy, St Martin, Mayotte and Saint Pierre et Miquelon). 

G. Gibraltar

H. Hong Kong

I. Iceland, India, Indonesia, Iran, Israel, Ivory Coast

J. Japan

K. Kazakhstan, Korea (Republic of), Kuala Lumpur (select Malaysia as destination)

L. Lebanon, Lesotho, Liechtenstein 

M. Macao, Macedonia, Madagascar, Madeira (select European Union as destination), Malaysia (includes Kuala Lumpur, Sabah and Sarawak), Mauritius, Mexico, Moldova, Monaco (select "European Union" as destination), Mongolia, Montenegro, Morocco

N. Namibia, New Zealand, Norway

P. Pakistan

Q. Qatar

R. Russian Federation

S. Sabah (select Malaysia as destination), Sarawak (select Malaysia as destination), Senegal, Serbia, Singapore, South Africa, SACCU (select Botswana, Lesotho, Namibia or Swaziland as destination), Sri Lanka, Switzerland (includes Liechtenstein)

T. Taiwan (not covered by ATA Carnet; a separate Carnet is available from London Chamber), Tasmania (select Australia as destination), Thailand, Tunisia, Turkey

U. Ukraine, United Arab Emirates, USA (includes District of Columbia and Puerto Rico)

6- What are Carnet requirements for specific countries and EU?

Click on the below link for further information on EU and other countries in the scheme.

Click here
7- What is the Carnet security and why is it required?
  • The Carnet provides a guarantee to the foreign Customs that all duties, taxes etc will be paid to them if the conditions under which they allow these into the country are breached. The security is in place to protect the London Chamber of Commerce and Industry, as the UK National Guaranteeing Organisation, against foreign Customs claims in cases where the Carnet has been misused and the Carnet Holder is unable to settle charges due. 

  • Forms of security that we currently accept are as follows: Banker's draft / cash deposit for the full security amount (refundable after the Carnet has been discharged), Bank guarantee issued by Bank of Scotland plc, Barclays Bank plc, HSBC Bank plc, Lloyds TSB Bank plc, Natwest Bank, Santander UK plc, Standard Chartered Bank, The Royal Bank of Scotland plc (guarantee is returned to your bank for cancellation after the Carnet has been discharged), Carnet Security Scheme (CSS) Guarantee - an in-house service by which the Carnet user can arrange for the security to be provided, without having to supply either Banker's Draft, cash or Bank Guarantee. Using CSS- a non-refundable, one off payment -means we can provide you with a 'While You Wait' processing service and there is no 'freezing' of assets or funds (as with other institutions).

Calculate the security required
8- How do I apply for CPD/China Taiwan Carnet?

CPD/China-Taiwan Carnets are used exclusively for temporary admission to Taiwan*

To apply for a Taiwan Carnet, please complete the below excel template and email to the team. We will verify whether the application has been completed correctly and send you a quote for the issuing fee and security as well as the relevant forms to be completed and signed.

*If your itinerary includes other Carnet countries, then you must also apply for an ATA Carnet.

Download template
9- What Chambers are authorised to issue ATA Carnets in the UK?
10- What’s the role of LCCI

London Chamber of Commerce and Industry is the National Guaranteeing Organisation for ATA Carnets in the UK and has appointed a network of Chambers to issue them around the country.

LCCI trains Carnet-issuing staff, produces and updates an Operating Manual, represents the UK at the World ATA Carnet Council, and is ultimately responsible for all Carnets issued from the UK, as well as guaranteeing for foreign Carnets used in the UK.

11- What are the requirements for countries in the scheme

Bahrain – Trade Fairs and Exhibitions only.

Brazil - Trade Fairs / Exhibitions and Professional Equipment only at present. Transit between states is currently not allowed when using and ATA Carnet. 

Canada – Commercial Samples only. However, if you wish to have a Carnet for Professional Equipment category we will require a letter of indemnity on your company headed paper, accepting responsibility if the Carnet is refused.

Channel Islands – the Chamber is able to issue Carnets for companies based in the UK as well as Channel Island based companies if so requested (Carnets issued for Channel Islands companies must be validated by Channel Islands Customs before being used abroad).

China - All Carnets used in China must be registered on the Chinese customs database. For HAND CARRIED goods Carnet will need to be registered with CCPIT at the time of clearing Chinese Customs. For FREIGHTED goods Carnet will need to be pre-declared by the Chinese Customs Broker before goods arrive in China.

European Union - If you are travelling anywhere other than France, then include two additional visits and transits into your itinerary (as some MS can insist on stamping the Carnet in addition to France). If your goods are passing through the EU en-route to a non-EU country (i.e. you're driving to a Trade Fair in Switzerland and pass through France), then you must include visits to both Countries + transits into the itinerary (i.e. 2 visits to EU, 2 transits to EU, 1 visit to Switzerland and 2 transits to Switzerland). Hauliers will need to ensure that you have the Summary Declaration,  Kent Pass and MRN to pass through the ferry port (Hauliers also must pre-notify EU Port of the arrival (i.e. PBN for Ireland, Portbase pre-notification for Netherlands etc).

India - Trade Fairs / Exhibitions; display or demonstration before any department of the Central or State Government or a Union Territory Administration; meeting conference or congress organized by any company or organization; Professional Equipment. All Carnets entering and leaving India must be registered on FICCI’s electronic system (done at the time of clearing Indian Customs)

Indonesia - Trade Fairs / Exhibitions and Professional Equipment only at present.

Kazakhstan - Trade Fairs / Exhibitions and Professional Equipment only at present.

Lebanon - Trade Fairs / Exhibitions and Professional Equipment only at present.

Mexico - Mexican customs require a translation of the list of goods into Spanish. To facilitate importation holders must notify Mexican customs in advance through CANACO’s Website.

Mongolia - Trade Fairs / Exhibitions and Professional Equipment only at present.

Morocco - Trade Fairs / Exhibitions only. However, we would accept a letter of indemnity on your company headed paper for other categories, accepting responsibility if the Carnet is refused.

Pakistan - Trade Fairs / Exhibitions and Professional Equipment only at present.

Qatar – Trade Fairs / Exhibitions only (Box C of the Carnet should state name of the Exhibition and the venue).

Russian Federation - Box B of the Carnet should state passport number + date of issue of the person travelling with the Carnet. It is advisable that the General List is translated into Russian to facilitate Customs clearance into the country. Also customers are advised to engage a local Customs Broker who will facilitate the Custosm Clearance process.

Spain - Carnets are compulsory in the Canary Islands, Ceuta and Melilla.

Tunisia - Trade Fairs / Exhibitions and Professional Equipment only at present.

Turkey - Only named representatives listed in Box B. Represented by, on the importation and re-exportation vouchers will be allowed to sign the importation and re-exportation declarations in Boxes F. Turkish agent (or company / person that will be involved with the goods in Turkey) must be stated in Box B of the Carnet. It is advisable that the Holder carries a General List (in Excel format) on a USB drive as this may have to be uploaded into the Turkish Customs database.

UAE - Trade Fairs / Exhibitions only.

United States of America – Commercial Samples and Professional Equipment only at present. As of January 26, 2010, goods entering the United States via ocean vessel are required to have an Importer Security Filing (ISF) filed by an ISF importer. While two of the required data elements are from the ocean carrier, 10 others are required from the ISF importer. ATA Carnets are exempt from the ISF bond requirement. However, there are penalties that may be imposed for breaches of the ISF filing. CBP link USCIB link

12- What’s National Carnet Unit (NCU)?

National Carnet Unit is a branch of the HMRC that deals exclusively with ATA Carnets. You should contact NCU for the following scenarios only:

  1. Your goods have returned from abroad, but the Carnet has not been endorsed on re-importation (request Certificate of Location)

  2. You have a Substitute or Replacement Carnet that needs to be validated (before being sent abroad to be married up with the goods)

  3. You are a NON-UK Carnet Holder and your Carnet is about to expire (contact NCU to request permission to extend your stay in the UK)

  4. Your goods have been imported into the UK on a NON-UK Carnet and you wish to divert them to home use (import them into UK permanently).

Email: atacarnetunit@hmrc.gov.uk 
Telephone: +44 (0)30 0322 7064

13- What Ports / Customs offices can process ATA Carnets?

Dover and Eurotunnel: 

1. Holders driving to EU in a personal vehicle or a van - must get their Carnet processed at STOP 24 both outbound and on return (other inland border facilities can process personal vehicles, but these sites are primarily geared towards freight traffic).

2. Hauliers / freight forwarders must use pre-notification facility (note that IBFs can only process Carnets for Dover, Euroshuttle and Holyhead - for other ports, go to the port directly and use facilities there)

Eurostar (St Pancras) - Carnet Holders leaving UK by Eurostar should notify Border Force in advance by calling +44(0)20 7841 6410

Holyhead - if travelling from Holyhead to Dublin by ferry it is best to pre-notify UK and Irish Customs at least 24hr in advance of travelling (state your vehicle registration no, Carnet no and date and time of departure)

  1. Leaving UK via Holyhead - go to Roadking Truckstop, Parc Cybi, Kingsland, Holyhead, LL65 2YQ to get your Carnet stamped (you can also use inland sites at Birmingham or Warrington)

  2. Entering Ireland (Dublin Port) go to goods to declare area

  3. Leaving Ireland (Dublin Port) - cars and vans go to T7 section after the tunnel or New Custom House, Promenade Road (beside the Circle K roundabout). Opening hours 8 a.m. – 22.00 p.m. phone 353-1-8776208. Freight goes to Terminal 11, Bond Drive Extension - Customs can be found in a portacabin. Opening hours 24/7

  4. Returning to UK go to the Border Force freight shed (best to ask for directions at the port) 

PBN is manfatory for ROI - Carnet Holders driving a company vehicle must obtain a pre-boarding notification number PBN inbound and outbound by emailing CustomsPBN@revenue.ie with the following details: scan of the Carnet Front Cover and General list and details of sailing (date, time, ferry, port of exit and entry). You will get the PBN no by email. Hauliers will need to apply for PBN online

Northern Ireland - Ports:

  1. DAERA facility- Duncrue Street, Belfast, BT3 9BJ is manned 24/7 by BF staff and accommodates Carnets

  2. Shed 66 at Larne Port is also manned 24/7 and is used for both inbound and outbound movements

  3. Warrenpoint is the 3rd site processing Carnets

The above ports can be contacted by the following email bfportteam@homeoffice.gov.uk (pre-notification is not required)   

Northern Ireland -Airports:

  1. Belfast City operating hours will be changing imminently due to the withdrawal of flights.  Carnets + goods can be taken to Belfast Docks due to the proximity (or pre-notify BFPortteam@homeoffice.gov.uk  to confirm if officers will/can be on site)

  2. Belfast International is 24/7, but only has BF at the international arrivals hall.  There is no presence at domestic arrivals, so advance notice to BFDutyOfficer@homeoffice.gov.uk is required (upon arrival, ask the information desk (located at domestic arrivals) to notify Border Force)

ALL OTHER UK OFFICES PROCESSING CARNETS (pre-notification is not required for airports - use VAT reclaim desk before checking in and red channel on arrival).

14- What are ATA Carnet requirements for European Union?"

Hand Carried goods / goods in baggage (or goods driven in private vehicle): 

There are differences in the interpretation of the rules by Customs in each Member State visited, therefore, we recommend one of the three following options when visiting EU with hand carried goods for a commercial activity*:

  1. Contact the receiving Customs in advance and query if the Carnet will be required for the goods you are carrying in your baggage*.

  2. Get a Carnet for your 1st visit, use the red channel at the destination and ask the receiving Customs if Carnet will be required for future visits.

  3. Obtain a Carnet for the goods for each visit – this would provide certainty each time.

When adopting options 1 or 2 please share any information obtained with eCarnet@londonchamber.co.uk so that we can update this guidance for the benefit of future visitors to the EU. * Currently French Customs are requesting ATA Carnets for any goods used in a professional or commercial capacity (whether hand carried or not), hence, we would recommend getting a Carnet for EU for anyone passing through France or visiting France in a commercial capacity.

Note1 - there are indications that ATA Carnets may not be required for hand carried music instruments for the EU. Individual Customs officers are, however, within their rights to request security to be deposited for high value items. We suggest that you contact the receiving Customs in advance and check if there are any specific requirements for that Member State (or obtain a Carnet for the first visit and check the requirements when crossing the border (red channel)). If you are a member of FAC, ISM or MU, then you should speak to them first if you are planning to apply for a Carnet. 

Note2 - Any musicians that may also be performing in non-EU destinations will most likely need a Carnet for those destinations (in which case it is also worth including EU into the Carnet itinerary).

Carnet Holders driving to EU (via Kent) in a personal vehicle or van must get their Carnet processed at STOP 24 both outbound and on return (other inland border facilities can process personal vehicles, but these sites are primarily geared towards freight traffic). 

Eurostar (St Pancras) - Carnet Holders leaving UK by Eurostar should notify Border Force in advance by calling +44(0)20 7841 6410.

Goods shipped against transport contract (i.e. by haulier) or in a company vehicle: 

We would recommend getting a Carnet for any goods that are being moved against a transport contract or tools of trade transported in a company vehicle.

The driver will either have to be listed in the Box B of the Carnet or carry a Letter of Authorisation signed by the director of the company stated in Box A of the Carnet (field showing the name of the authorised representative can be left blank for the Haulier to complete once they have allocated the driver). Carnet Holders using the Haulier must complete Exportation and Importation Voucher (section F) before the goods are collected from their premises and leave signature to the driver. Before heading back to the UK, Re-exportation and Re-Importation Vouchers should be completed with the signature left to the driver. 

Driver must sign the Section F of the relevant Voucher before handing the Carnet over to the Customs (refer to the following guide). 

Hauliers must get a GVM where applicable (see the last section of these FAQs)

Hauliers must use the pre-notification facility (note that IBFs can only process Carnets for Dover, Euroshuttle and Holyhead - for other ports, go to the port directly and use facilities there).

Dover and Eurotunnel: (anyone driving in a personal vehicle or van must go to STOP 24 both outbound and inbound to get their Carnet processed).

15- What goods can be moved between GB and Northern Ireland

Hand carried goods or goods driven in a personal vehicle: 

These goods can be declared to temporary admission using a form C108 (with exception of horses intended for racing or commercial activities. Horses can go on an ATA Carnet) or Duplicate List (prepare 2 copies of the Goods List - including full description of items, quantities and serial numbers + a completed form C&E1246).

Goods moved by freight forwarders or FPOs:

These goods can either be declared via Customs Declarations or use an ATA Carnet.

GVM is required for any vehicles over 7.5t (empty or loaded).

Goods moving to Republic of Ireland (via Northern Ireland):

We would recommend using ATA Carnets for temporary admission to ROI.

Any Carnets passing through NI en-route to ROI must be endorsed in NI (this will include Validation, Exportation and Importation). There are no Inland Customs Facilities on the ROI side after crossing from NI so it is important to get everything endorsed in NI.

NI Ports endorsing Carnets:

  1. DAERA facility- Duncrue Street, Belfast, BT3 9BJ is manned 24/7 by BF staff and accommodates Carnets

  2. Shed 66 at Larne Port is also manned 24/7 and is used for both inbound and outbound movements

  3. Warrenpoint is the 3rd site processing Carnets

The above ports can be contacted by email (pre-notification is not required) 

NI Airports endorsing Carnets:

  1. Belfast City operating hours will be changing imminently due to the withdrawal of flights.  Carnets + goods can be taken to Belfast Docks due to the proximity (or pre-notify BFPortteam@homeoffice.gov.uk to confirm if officers will/can be on site)

  2. Belfast International is 24/7, but only has BF at the international arrivals hall.  There is no presence at domestic arrivals, so advance notice to BFDutyOfficer@homeoffice.gov.uk is required (upon arrival, ask the information desk (located at domestic arrivals) to notify Border Force)

If the goods are returning to GB via NI – then re-exportation will also be done at NI (or ROI if flying from a ROI airport).

Goods owned by a NI company / individual and located in NI do not need a Carnet for EU. 

NI residents or companies that require a Carnet for travelling to non-EU destinations must apply for a Carnet with the NI Chamber.

16- What information do I need to provide when applying for a Carnet?
  1. Details of the Carnet holder (company that is responsible for payment of any duties to foreign Customs if the document is misused)

  2. Details of the person(s) who will be travelling with the goods

  3. Intended use of the goods

  4. List of goods taken. All the goods must be individually itemised with each item having its specific description (i.e. make, serial number), weight and value to facilitate Customs identification and prevent substitution of goods. 

Click here for further information on the Carnet requirements.

17- What are requirements for different types of goods?

General requirements:

  1. All goods must be individually itemised with each item having its specific description (i.e. make, serial number), weight and value to facilitate Customs identification and prevent substitution of goods. Only the items with identical description can be grouped together

  2. Packaging cannot be used for describing goods i.e. “box of”, “bag of” etc. are not accpetable. You can, however, state that the described item is packed in a bag or a box etc i.e. “set of Canon Camera lenses 80-200mm, s/n 1234, packed in a box”)

  3. Cables – cables can be described as “set of cables” with number of pieces being 1

  4. Toolkits – hand tools can be itemised as “toolkit” and must show weight. If the value of the toolkit is higher than £150.00 the description must also state the no of pieces in the set. Any electrical tools must be itemised separately as the term "toolkit" only applies to non electrical hand tools

  5. All electrical items require serial numbers to be stated (if the item does not have one or it is illegible, then state NSN at the end of the description)

  6. Values declared must be retail values for new items (or if the goods are used, then state replacement value).

Requirements for specific types of goods:

Boats

Make, model, length, registration number (if applicable). Outboard engines as well as any other non-standard equipment must be itemised separately. Boats for personal use, transported by the owner do not need a Carnet (unless going to an official competition, exhibition or similar commercial event)

Books

Title, Author and publisher must be stated

Cinematography

All films must give titles and footage.

Clothing

Must say what the garments are i.e.: jacket, dress, skirt with as much details as possible i.e. brand, colour and style number

ATA Carnets for unfinished bespoke suits taken abroad for fitting can only be issued for Switzerland. Temporary admission and Return Goods Relief (RGR) should be utilised for exportation to any other country, as long as the suits do not increase in value + are not processed in any way whilst abroad

Concert / musical equipment (electrical and non-electrical)

Generic description, make, model and serial number (if applicable). For example: Acoustic guitar, Yamaha F310 (nsn)

Display stands

For panels, give sizes.  If knockdown stands give either trade name, e.g. Marler Hayley and serial number with area and weight of stand when erected and at exhibition site.  OR full breakdown and size of each panel (photographs useful). Note – if the holder is taking stands abroad to be built for the exhibition and this is being used by a local exhibitor (i.e. Swiss company in a Swiss exhibition) the Holder may be asked to prove that the income has been declared to the local tax authorities (this doesn’t apply for UK stands being built for a UK exhibitor as the financial transaction for this service would have occurred in the UK).

Electrical items (includes computers, scientific equipment, electrical musical instruments etc)

Generic description, trade names (make), model, serial numbers.  If no serial numbers then holder should either:

  1. state that there are none (i.e. NSN)

  2. state the item is a prototype (if applicable)

For example: Camera, Canon EOS-1, s/n 12345

Furniture

Generic description, make (if known), material, dimensions (for tables).

Horses

Sex, age, colour, hands and name.  Passport details. Horse tack can be described as a set (i.e. set of horse tack including 2stirrups, 1 saddle etc)

Jewellery

Individual description and stock numbers, stating carat weight (of gold as well as individual precious stones) and total gram weights. Colour of the gold must be stated to allow for easier Customs identification. This can be abbreviated as YG or WG with the key to abbreviations given at the end of the list. Actual or estimated carat weight of any stones MUST be given (photographs mandatory for Israel and Russia). Earrings and cufflinks should be itemised as “pairs”, unless shipped as single items.

For example: Yellow gold (9ct) diamond and sapphire ring (D=1ct, S=2ct)

Loose precious stones (polished stones only).

Loose stones must be in sealable stone packets which may be itemised by the packet.  If weight per stone is less than 0.1 gm, then the number of stones need not be stated Carat weight or grams necessary:

“Sealable packet of loose diamonds (30)”

Uncut (rough) diamonds require a Kimberley Process Certificate kpuk@fco.gov.uk

Military goods

Generic description, make, model, serial number (export / import licences must be obtained where required)

Oriental carpets

Generic description, size, colour, name (if any), weight, number of knots. 

Paintings

Type i.e. oil giving title and name of artist as well as the year it was made (if known). 

Pearls

Pearls are invariably listed as a strand rather than one item for example: “7-7.5mm cultured freshwater pearl strands”

Photographic film

No polaroid film allowed.  For other types of film give number of rolls and types of film, and state that film is unprocessed.

Records

All names or serial numbers must be stated i.e. individually itemised.

Skins/furs

State the type, size, area or weight.

Note furs cannot be sent on a Carnet to Norway.

Theatrical effects

State the name of the show at the end of the list / comments box (i.e. “theatrical set and props for Les Miserables”). Descriptions can be less detailed than with other categories of goods, but the Customs still need to be able to identify goods taken i.e. “Jean Valjean costume comprising hat, jacket, trousers and shoes”, “Complete stage comprising 8 2mx3m floor sections”). Electrical equipment (music equipment, special effects machines etc) must be itemised in line with usual electrical items requirements – make, model, serial number.

Tools

Hand tools can be itemised as “toolkit” and must show weight. If the value of the toolkit is higher than £150.00 the description must also state the no of pieces in the set. Any electrical tools must be itemised separately as the term "toolkit" only applies to non electrical hand tools. If the applicant chooses to give more detail, itemise and individually value, this acceptable i.e. "Toolkit containing - hammer, screwdrivers, pliers, drillbits and hex keys"

UAV (drones etc)

Make, model, serial number (drones can be subject to Customs Restrictions in some countries. Check with the receiving Customs whether your goods may require additional permits or licences before applying for a Carnet

Vehicles (including motorbikes)

Must state the chassis and engine number as well as make. 

ATA Carnets can only be issued for cars / motorbikes (when transported to the country of temporary admission under transport / paid contract) for the following use: 

  1. “Trade Fairs and Exhibitions” - in this case the Holder should provide the Issuing Chamber with a copy of the Exhibitor Permit* confirming that the vehicle will be exhibited at the specific event (* issuing Chamber needs to receive a copy of the Exhibitor Permit for non-European events only) 

  2. “Professional Equipment” - vehicles for racing, test driving or race support (i.e. breakdown trucks supporting an official racing event). In this case the Holder should provide issuing Chamber with a written confirmation** (i.e copy of the Race Participation Certificate) or a letter from the race organisers** showing that the Holder is taking part in a race or providing support vehicles for the race (** issuing Chamber needs to receive a copy of the Certificate or Letter for non-European events only) 

  3. “Professional Equipment” - specially adapted vehicles (i.e. broadcasting vehicles, exhibition trailers, catering vans, water filtration trucks etc). Equipment built into the vehicle should be listed separately 

Specially adapted vehicles can be driven on public roads, provided they are roadworthy, insured for use abroad and have breakdown cover.

18- How do I work out my itinerary (no of Exits, Visits and Transits)?

You will have to have a clear idea of how the goods will be travelling to their destination in order to work out the required itinerary. Exits from UK are counted separately to visits and transits. For example - travelling to USA and Canada, without returning to the UK in between, will require 1 exit, 1 visit to USA and 1 visit to Canada. If the goods are returning to the UK in between, then you'd need 2 exits, 1 visit to USA and 1 visit to Canada. Naturally if the return journey is via USA, then you'd need to apply for 2 visits to USA etc.

Things to bear in mind:

When driving through EU to a non-EU country (for example a visit to Turkey) - you must ensure that you also have a pair of vouchers for the return journey - so your itinerary would contain 1 exit, 2 visits to EU, 2 transits to EU and 1 visit to Turkey (transits are included in case French or Greek Customs request them).

When driving to an EU country via Switzerland (for example a visit to Italy) - you'd need 1 exit, 2 transits to EU, 2 transits for Switzerland and 3 visits to EU (transits are included in case French Customs request them for transiting via France in both directions). 

If in doubt as to what could be required for your EU trip - either contact the issuing Chamber for advice or add a couple of additional sets of Vouchers (exits, visits and transits) to your itinerary to be on a safe side. Note that you can always request more Vouchers from the issuing Chamber if required (see section 4.5 of the FAQs).

19- Can I put consumable goods on a Carnet?

The only instance when consumable / perishable goods are allowed on a Carnet is if they are being exhibited at a Trade Fair or similar event (note that this excludes alcohol, fuel and cigarettes - which must be declared to Customs separately). The comments box at the end of the General List will have to specify that the goods will be displayed at an exhibition / trade fair and will be returning to the UK afterwards. 

Any perishables that will not be repatriated CANNOT go on a Carnet.

The same applies for any goods that are intended for processing or repair (you will need to use OPR and IPR instead).

20- How do I get the best value for money when applying for ATA Carnet?
  1. Carnets are valid for 12 months - try to include any countries that you could potentially visit during that period into the itinerary

  2. Include all the possible items you could take abroad in a 12 month period on the Carnet (you'd need to ensure that correct items are declared for each visit. For example if you're visiting Switzerland first and are only taking the first 10 items on the list, then all declarations for that trip would have to show 1-10 for the items declared etc)

  3. If you are attending an event with another person(s) that is also there in a commercial capacity, it will be cheaper to combine all the goods on one document (ensure that the name(s) of any persons travelling with those goods are listed in Box B of the Carnet to allow them to also use the document if required)

  4. Regular Carnet users can get discounted issuing fees by becoming a member of the issuing Chamber. Click here for information on LCCI membership.

  5. When providing security - lodging the full security amount as a deposit / bankers draft would ensure that this is refunded to you once the Carnet is returned and discharged. Regular users should also consider setting up a continuing guarantee as this could reduce security costs considerably.

21- Can I sell of a Carnet?

Customs may allow the goods to be sold, on an exceptional basis, in which case the Carnet must be regularised correctly by the host Customs (Duty Paid Receipt number written on the Re-exportation Counterfoil and copy of the Duty Paid Receipt attached to the Carnet when returned to the issuing Chamber after use). Failure to obtain approval for selling the goods from the host Customs will result in a payment of duty, taxes, administrative charges, as well as a penalty

Note for exporters: LCCI can help you with lodging customs entries / declarations to support your permanent exports or imports into UK or with special procedures. Please click here for further information.

22- Can Dual use or Controlled goods be included on a Carnet?

Yes, however you will need to ensure that you obtain relevant export and import licences for countries to be visited or crossed in transit. For U.K. information please contact:
Export Control Organisation, E: eco.help@trade.gov.uk or Arts Council, E: elu@mla.gov.uk for art and antiques.

23- How long can I stay in the country I am visiting?

ATA Carnets are valid for 12 months from the date of issue. Note, however, that some countries can place restrictions on how long the goods can stay there.

Please ensure that the receiving Customs are clear on how long your goods will be staying in the country (time limit is usually fixed according to the length of the stay / to coincide with the return flight). The time limit can also be fixed according to the intended use (i.e. exhibition goods could be limited to 6 months maximum stay in some countries).

Time limit will be indicated on the Importation Counterfoil. You will need to contact the host Customs and request extension if you need to stay in the country longer than indicated on the Importaiton Counterfoil.

If your goods have to stay at the destination beyond the validity of the Carnet, then you may have to request a Replacement Carnet (see section 5.6).

24- How do I use a Carnet after issued?

ATA Carnet must be presented to Customs for endorsement at every leg of the journey: 

  • Export from UK (Front Cover validation + Export Voucher)

  • Import into destination country (Importation Voucher)

  • Re-export from the destination country (Re-exportation Voucher)

  • Re-importation into the UK (e-importation Voucher)

Relevant Voucher must be completed and signed before handing the Carnet to Customs. The officer will stamp the Voucher (and retain it for their records) and will also complete + stamp the matching Counterfoil (Counterfoil stays in the Carnet as a record of what declarations have been lodged)

If the person travelling with the goods is not listed in Box B of the Front Cover, then the Carnet Holder must prepare and sign a Letter of Authorisation that states the full name of the person that will be using the Carnet. Letter must be signed by the same person that signed Box J on the Front Cover. If you are using a haulier to ship the goods, the name section for the authorized person can be left blank and the haulier will need to insert the name of the driver in the letter once the driver is known

Note if flying:

Departure - make sure the Carnet is processed by Customs before the goods are checked in (as Customs will need to see the goods). In most passenger terminals, Customs can either be found at the VAT reclaim desk or a dedicated Customs desk

Arrival at destination - go to the red channel / goods to declare and present your Carnet and goods to the officer. Make sure you have completed + signed the Voucher before handing the Carnet to the Officer

Click here for the detailed guide on how to complete Carnet Vouchers prior to presentation to Customs.

25- Where do I go to get my Carnet processed by UK Customs?
  • UK inland offices (note that IBFs can only process Carnets for Dover, Euroshuttle and Holyhead - for other ports, go to the port directly and use facilities there)

  • Dover and Eurotunnel

  • Carnet Holders driving to EU (via Kent) in a personal vehicle MUST get their Carnet processed at STOP 24

  • Eurostar (St Pancras) - Carnet Holders leaving UK by Eurostar should notify Border Force in advance by calling +44 (0)20 7841 6410.

  • Republic of Ireland - if travelling from Holyhead to Dublin by ferry it is best to pre-notify UK and Irish Customs at least 24 hours in advance of travelling (state your vehicle registration no, Carnet no and date and time of departure). Carnet Holders driving a company vehicle must obtain a pre-boarding notification number PBN inbound and outbound by emailing CustomsPBN@revenue.ie with the following details: scan of the Carnet Front Cover and General list and details of sailing (date, time, ferry, port of exit and entry). You will get the PBN no by email. Hauliers will need to apply for PBN online.

  • Leaving UK - go to Roadking Truckstop, Parc Cybi, Kingsland, Holyhead, LL65 2YQ to get your Carnet stamped. *You can also use inland sites at Birmingham or Warrington. Entering Ireland (Dublin Port) go to goods to declare area. Returning to UK go to the Border Force freight shed (best to ask for directions at the port). Leaving Ireland (Dublin Port) - cars and vans go to T7 section after the tunnel or New Custom House, Promenade Road (beside the Circle K roundabout). Opening hours 8 a.m. – 22.00 p.m. phone 353-1-8776208. Freight goes to Terminal 11, Bond Drive Extension - Customs can be found in a portacabin. Opening hours 24/7.

26- Can I authorise someone to apply for and / or use the Carnet on my behalf?

Agent applying for a Carnet - If an Agent is applying for a Carnet on your behalf, then you must authorise them in writing (on your company letterhead). 

Agent using the Carnet on your behalf - You may authorise an Agent to handle the Carnet through the Customs on your behalf, however, you will still be responsible for any declarations made. The name of the representative must be stated in Box B of the Carnet (if this is not the case, then the Agent will need to be provided with a Letter of Authorisation by the Carnet Holder). 

Note that the goods must be used abroad under the supervision of the UK company named in Box A of the Carnet front cover (goods cannot be sent to the overseas country and left with / or used by the local company unsupervised, as the host Customs are likely to interpret this as goods being hired out - which is not allowed on ATA Carnets). You must obtain receiving Customs' approval if you are aiming to hire the goods out abroad or leave the goods unattended.

27- Are partial exports allowed on a Carnet (I am taking different goods to different countries)?

Yes - any combination of items on the General List may be taken, however, you must ensure that only the items that have been taken are declared on the relevant Carnet Vouchers / Counterfoils.

In cases of split consignments, you must ensure that you apply for sufficient number of Vouchers (visits) to cover the planned movements (i.e. if you are taking 100 items to Switzerland, but plan to bring them back to the UK in two separate consignments then you need to apply for 2 exits out of the UK and 2 visits to Switzerland).

Please note that some countries may have specific requirements:

Qatar - Importation in multiple split consignments is not allowed. However, importing only specific items from the general list is allowed under the condition that the same imported items are re-exported in 1 consignment.

28 - I have used up all the available Vouchers in the Carnet - How do I get more?

Yes. You can apply by additional Vouchers by finding the relevant Carnet number in "Carnet Applications" and clicking on "Extra Vouchers".

29- My Carnet is about to expire - Can it be extended (Replacement Carnet)?

Some Customs authorities allow extension of the temporary admission by accepting Replacement Carnets (note that Replacement must be issued before the original Carnet expires).

Replacement Carnets are issued by the Chamber that issued the original Carnet. The new Carnet must be validated by the National Carnet Unit before being used abroad. Holder must present both the new and existing Carnet to the host Customs to close off the original Carnet and transfer liability to the Replacement.

Following countries DO NOT need prior approvals for Replacement Carnets (you can request the Replacement Carnet from your issuing Chamber directly): Belarus, Brazil, Chile, China, European Union, Hong Kong, Korea, Macao, Pakistan, Russia, Serbia, Singapore, Sri Lanka, Switzerland, Thailand, Turkey, Ukraine, UAE

Following countries REQUIRE prior approval (extension of the temporary admisison must be requested from the host Customs before the issuing Chamber can issue the Replacement):

Australia - Complete Form B257 and e-mail to VECCI for approval before the original Carnet expires. Once you have obtained approval, forward a copy to your issuing Chamber in the UK and request a Replacement Carnet

Canada - Contact CBSA CBSA Temporary Importations with the details of the existing Carnet (Carnet no, expiry date, port of importation, reason for extension) and request approval for extension before the original Carnet expires. Once you have obtained approval, contact your issuing Chamber in the UK and request a Replacement Carnet

Mexico - Replacement can be issued only if, at the time of requesting extension, the Carnet has less than six months of validity remaining. Once the Replacement has been issued in the UK and validated by the NCU, Holder will need to register the Replacement Carnet with Mexican Customs Authority CANACO WEBPAGE.

New Zealand - The Holder must contact the UK Chamber that issued the original Carnet and provide the following details:

  • ATA Carnet number
  • Reason for extension and estimated date of departure
  • Date of validity
  • Name of the Customs office where the goods were imported

The UK issuing Chamber will then lodge a request for approval of the extension with the New Zealand NGO

Norway - Holders should email Oslo Chamber of Commerce a request for extension of temporary admission. The data to be communicated is as follows:

  • ATA Carnet number
  • The name of the Holder
  • Date of validity
  • Name of the Customs office where the goods were imported

Once the permission for Replacement has been received, the Holder should contact their issuing Chamber and request a Replacement Carnet.

South Africa - Contact SACCI (glennaleeh@sacci.org.za or samuelm@sacci.org.za) and request approval for Replacement to be issued before the original Carnet expires. Once you have obtained approval, contact your issuing Chamber in the UK and request a Replacement Carnet

United States of America - USA does not accept Replacement Carnets. Carnet Holdermust contact US costoms before the Carnet expires and divert the goods to TIB (Temporary Importation Bond). The Re-exportation Counterfoil on the Carnet must be endorsed by US Customs to confirm the liability has been transferred to the TIB. Returned Goods Relief will need to be claimed on return to the UK.  

Following countries DO NOT allow Replacement Carnets: India, Japan, Morocco and Taiwan do not allow replacement Carnets.

Advice for foreign Carnet Holders currently in the UK on a foreign Carnet wishing to extend their stay in the UK

  1. Contact the UK Customs and request permission to obtain a Replacement Carnet. The email must include the reason for extension and details of the existing Carnet: Carnet number, validity date, date of entry into UK and port of entry into UK
  2. If the UK Customs approve the request (usually by email), the Holder should contact the Chamber that issued the original Carnet and request a Replacement. This must be done before the original Carnet expires
  3. The Replacement Carnet will need to be validated by the Customs of the country of issue before being sent to the UK
  4. Both the Replacement and the existing Carnet must be sent to the National Carnet Unit to be endorsed:

HM Revenue and Customs
National ATA Carnet Unit
Ralli Quays
3 Stanley Street
Salford M60 9LA

30- What happens if I lose my Carnet (Substitute)?

If the goods are still abroad, you should contact your Issuing Chamber and apply for a substitute Carnet. Repeat fees will apply. 

The Substitute Carnet must be validated by the National Carnet Unit before being used abroad.

31- What happens if my goods are lost or stolen whilst abroad?

If goods are covered by a Carnet are lost or stolen, the matter should be immediately reported to the Customs Authorities in the country where it occurred, together with a police report for insurance purposes as Customs charges will (in most cases) apply due to non re-exportation of the goods.

32- What happens if my goods are damaged whilst abroad?

If the goods are repairable - you should still bring them back to the UK (ensuring that re-exportation from the country of visit and re-importation back into the UK are endorsed). 

If the goods are beyond repair - some Customs Authorities may allow goods to be destroyed under their control. This process must be reflected on the Re-exportation Counterfoil and the Voucher must be retained by the host Customs. It should be noted that Customs charges may still apply.

33- What do I do with the Carnet after I have finished using it?

The Carnet must be returned to the office of issue (details are on the reverse of the Carnet) intact, at the latest on its expiry date.

Please ensure that photocopies of any Customs endorsed pages are kept on your files in case the Carnet gets lost en route to the issuing office.

34- What do I do if my Carnet is not stamped back into UK when the goods return from abroad?

You must contact the National Carnet Unit and request a Certificate of Location. Their contact details are as follows:

Email: atacarnetunit@hmrc.gov.uk 
Telephone:
+44(0)30 0322 7064

If your goods came back via seaport or Roro port, contact the Border Force at that customs office and ask if they would be prepared to endorse the Carnet retrospectively (you will have to bring the Carnet goods with you for inspection if your request is granted by the Border Force). Retrospective Carnet endorsement is usually not possible at airports as Border Force can usually only be reached within the arrivals hall. 

Carnet must be returned to the office of issue once endorsed (preferrably via special post or in person to ensure it doesn't get lost en route to the Chamber). Keep scanned copies of any Counterfoils endorsed by Customs on your file. 

35- Freighted goods via NON-INVENTORY linked ports (Dover / IBFs)

If the goods are freighted and are bound for a “non-inventory linked” port or airport they may need to be included on a Summary Declaration (C1600) form.

Use code: CPC 10 00 041 for exports and CPC 00 080 20 for re-imports.

36- Freighted goods via INVENTORY linked ports / airports

If the goods are freighted and are bound for an “inventory linked” port or airport they may need to be included on an Import and export: customs clearance request (C21) form.

Use code: CPC 10 00 041 for exports and CPC 00 080 20 for re-imports.

37- What are the GVMS requirements

Hauliers moving goods through a port in the UK that uses the Goods Vehicle Movement Service will need to obtain a GVM number to get the goods through customs.

Note - GVM is required for movements between NI and GB for any vehicles over 7.5t (whether empty or not).

38- PBN (pre-boarding notification number) for Republic of Ireland

Hauliers shipping the goods to Ireland will need to apply for PBN online.

Carnet Holders driving to Ireland in a company vehicle will have to obtain a Pre-boarding notification number (PBN) inbound and outbound by emailing CustomsPBN@revenue.ie with the following details: scan of the ATA Carnet Front Cover and General list and details of sailing (Date, time, ferry, port of exit and entry). You will get the PBN no by email. 

39- More information on LCCI Customs Declaration Service

LCCI can help you with lodging customs entries / declarations to support your permanent exports or imports into UK or help with special procedures. Please click here for further information.

UK Certificates of Origin

How long will it take?

The UK Certificates are processed while you wait when submitted over the counter. Electronically we will usually process them within 24 hours (DIY service). Postal applications are usually processed and posted within 24 hours.

Is there a difference between UK and Arab Certificates of Origin?

Yes. Arab Certificates of Origin cover Arab League States and United Kingdom the rest of the world (please note that Egypt, Iran and Turkey use UK Certificates of Origin).

Can I have UK Certificate for an Arab destination?

Yes, as long as you submit a signed Letter of Indemnity on your company headed paper with your application. You must confirm with your client whether a UK Certificate of Origin will be sufficient for their needs (as Arab CO should be used for Arab League destinations). It is advisable that you obtain any such confirmation in writing to minimize any disputes (with your client) if the goods fail to clear Customs at the destination.

View Price Guide
Can the documents be dealt with the post?

Yes. Postal applications (unless otherwise advised) are returned by 1st class post. Please note that, as we cannot take responsibility for any items lost in the postal system, it is strongly advised that the applicant uses the Special Post Delivery Service (cost of this service is currently £6.90 per batch).

Do I have to provide extra copies of the document for processing?

 Yes – if the document (other than a C/O) is to be Certified we will require an extra copy of the document. If the document is to be legalised (i.e. by an embassy) we will require three copies of the document. Please note that we are unable to make any photocopies for the customers.

Which certificate should I use for exports to Iran?

You will have to use a UK Certificate of Origin for Iran (as they are not part of Arab League of States).

Can I have UK Certificate legalised by an Arab League Embassy?

No, you will have to use an Arab Certificate of Origin.

Which certificate should I use for export to Egypt?

You must use a UK Certificate of Origin for Egypt. Certificate of Origin must be legalized by the Egyptian embassy (refer to our Price List for costs). Invoice should be certified by the LCCI only (please refer to our Price List Price List for costs). Please note that any exporters to Egypt should register their goods and factories with the Egyptian General Organization for Export & Import Control www.goeic.gov.eg

Decrees relating to export regulations for Egypt are as follows: Decree No. 991: 30 December 2015 (Products subject to registration), Decree No. 202: 17 November 2015 (Export Documentation) and Decree No. 43: 16 January 2016 (Registration of factories)

When applying to the Chamber for a Certificate of Origin, can you please advise what documents I need to include as back up?

A Commercial Invoice must always be submitted with a Certificate of Origin. A C/O is basically a Certificate of Manufacture. When you tell us the goods are of UK Origin, we simply need the full name and address of the manufacturer to be shown on the back of the pink Application Page. If the goods are of foreign origin, we still require the full names and addresses as above, but we also require commercial documentary proof such as a copy of the Certificate of Origin provided by the manufacturer, a Manufacturer’s Commercial Invoice or a Suppliers Declaration.

Please ensure that the pink Application Form, and any other document requiring certification or legalization, is signed by the Authorized Signatory of the company whose signature is on the Formal Undertaking before submitting documents to LCCI for processing.

Any documents submitted to us for processing will need to be accompanied by cover letter specifying what needs to be done, payment (if we’re also processing your invoice or other documents) and contact details in case of a query.

Where do I get my UK Certificate of Origin and other documentation processed?

London Chamber of Commerce and Industry
33 Queen Street, London EC4R 1AP
10.00am - 4.00pm Monday to Fridays

Cut-off time for document processing
C/Os - 3.45pm
Carnets regular3.45pm
Carnet express 3.00pm
Other3.45pm

Contact details
C/Os: T: +44 (0)20 7248 4444 edocuments@londonchamber.co.uk
Carnets: T:+44 (0)20 7248 4444 ecarnet@londonchamber.co.uk

Barking Branch Office
12 Town Quay Wharf
Abbey Road
Barking
Essex IG11 7BZ

10.00am - 12.30pm
1.30pm - 4.00pm
Monday to Thursday

Cut-off time for document processing
Times vary - please contact Barking Branch Office

Contact details
T: +44 (0)20 7248 4444

Hounslow Branch Office
Unit 20 Bellview Court
183 Hanworth Road
Hounslow TW3 3TQ

10.00am - 12.30pm
1.30pm - 4.00pm
Tuesday to Friday

Cut-off time for document processing
Times vary - please contact Hounslow Branch Office

Contact details
T: +44 (0)20 7248 4444
F:+44 (0)20 8814 1563

*Any applications received outside of the working hours or weekends will be counted as having been submitted on the next working day

Do the Certificates of Origin have to be signed by the company?

Yes. Pink Application copy must be signed and dated by an authorised signatory of the company whose signature is on the Formal Undertaking held by the Chamber.

Can I get extra copies of the UK certificates certified?

Yes, however, you will need to buy additional copies from LCCI and have them issued at the same time as the originals. We will not be able to process your document if the Formal undertaking is out of date or if we do not hold the relevant signature on the file.

My documents were produced in the British Virgin Islands, Cayman Islands, Jersey or Guernsey. Can they be processed by LCCI or legalised in the UK?

Yes, however, they will need to be apostilled by the BVI / Cayman Island Governor or Guernsey / Jersey Bailiwick first and then by the Foreign and Commonwealth Office in London.

I would like to be able to check import duty rates applicable to my customers overseas. Is there anywhere I could try?

There are two websites that you can use:

  • UK Trade Tariff
  • The World Customs Organisation (WCO) website (On the home page, select “About us” from the left hand side and then “National Customs Website”. Select your country and it will take you into the tariff pages. Please note that we cannot guarantee the accuracy of the data or that the relevant websites will work.
How to complete UK Certificate of Origin

Click here for the guidance notes:

UK Certificate of Origin applications for overseas exporters

Click on the below link for further information on UK Certificate of Origin applications for overseas exporters.

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Requirements if using an agent to complete and submit your documentation

Click on the below link for further information on Agent authorisation requirements.

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UK certificate template

Click on the below link for the template UK certificate template for manual applications only.

Click Here
Can LCCI help me with lodging an export declaration (customs entry)

Yes, we have an in-house team that can lodge declarations on your behalf,

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