LCCI is maintaining its documentation service as follows:
1. LCCI offices
The Chamber’s City HQ is open to public Monday to Friday (10.00am-4.00pm). Please note, however, that any customers visiting the export documentation counter will be expected to comply with LCCI’s distancing procedures.
Barking office is open Monday to Thursday (10.00am-12.30pm and 1.30pm-4.00pm)
Hounslow office is open Tuesday to Friday (10.00am-12.30pm and 1.30pm-4.00pm)
It is advisable that an SAE is enclosed with posted documents wherever possible to avoid delays or documents being returned to an incorrect address.
2. EC Certificates of Origin, A.TR and EUR1 movement certificates
The quickest way to obtain these documents is online using www.esscert.com
We are operating both the DIY and Chamber Printed service. Any certificates printed by us will be posted out by 1st class post – please ensure that the correct posting address is stated in the special comments box, especially for those applicants working from home. For the sake of expediency and simplicity, we would strongly advise that applicants use the DIY method wherever possible. The system will allow you to select a DIY service for those countries that accept electronic stamps and signatures.
Email firstname.lastname@example.org to obtain supply of blank Certificates*
*Please note that the new format EC Certificates of Origin and EUR1 Certificates will be in use from 01 January 2021. We will start replacing the existing forms from 01 December and will be in touch with all existing customer shortly.
3. Certificates of Origin for Arab League countries
All embassies are currently open. Please refer to the Embassy Charges Matrix for current embassy fees: https://www.londonchamber.co.uk/export-documents/arab-certificates-of-origin/
Documents that require processing (original document + 2 photocopies) can be sent to our City or Barking office via post or over the counter.
We will keep updating this section as and when the situation changes. Please email us on email@example.com for a quote or further information.
4. Situation with Egyptian Consulate, other Consulates and the Foreign Office
Foreign Office is operating its usual service. Original documents (+ 2 photocopies of each) can be sent to our City or Barking office via post or counter service. Egyptian consulate and the Egyptian Chamber are running a reduced service (Tuesdays and Thursdays only) – documents requiring Egyptian legalisation can be submitted online, posted or over the counter at the City and Barking offices. Email us on firstname.lastname@example.org for a quote or if you require legalisation by any other non-Arab embassy.
5. Force majeure and special certificates
Our webpage contains information on how to apply for these documents: https://www.londonchamber.co.uk/export-documents/special-certificates-page
6. ATA Carnets and Carnets for Taiwan
Carnets have been and still are affected by cancellation of events and passenger flights worldwide. There have been seen signs that certain markets could be on the rebound. We are still issuing Carnets in the normal way using our eCarnet online application https://www.ecarnet.co.uk/
Documents will be posted out once issued.
Returning Carnets – Carnets should be posted to our head office (preferably by special post). We strongly advise that you photocopy any pages within the Carnet that were endorsed by Customs and keep a copy on your files.
Carnets stuck abroad – if your goods are currently abroad and unable to move the likelihood is that the host Customs will extend the period of temporary importation until flights and shipments resume. For Carnets that are about to expire, you should apply for a Replacement (extension) Carnet through our online eCarnet system (note that Japan and USA do not allow replacements – for these countries gather any evidence that proves that your flights were cancelled and ensure that the Carnet is stamped out of those countries and back into the UK even if the document has expired). Replacement Carnets must be validated by the National Carnet Unit.
LCCI would like to reassure customers that it is our aim to maintain our provision of export documentation services to all our customers during these difficult times. We will also be there for you when everything returns to normality and volumes increase.