New year rings in, but 2019’s business recruitment challenge remains

Thursday 2 January 2020

59% of London businesses that tried to recruit during the final quarter of 2019 struggled to find the candidates they required – suggesting employers are set to continue to be challenged by the job market in 2020.

The analysis is part of London Chamber of Commerce and Industry’s quarterly ‘Capital 500’ – London’s biggest and most representative business survey.  

Carried out by Savanta ComRes, it is based on the performance of over 500 London businesses of various sizes, sectors and boroughs over the previous three months. 

When asked during Q3, the business community overall predicted an increase in workforce size in Q4 (17% expected an increase while 8% expected a decrease). However, when asked in Q4 about how things actually went, employment levels fell on balance, with only 8% reporting an increase and 12% reporting a decrease. 

The proportion of businesses that tried to recruit during Q4 remained broadly consistent with Q3 (19% vs. 17% in Q3), but with a larger proportion of firms encountering difficulties doing so (59%, vs 56% in Q3).

Results also show:

  • 58% of London business decision-makers say they are operating at below full capacity.
  • Of the London businesses that tried to recruit during the final quarter of 2019, 76% were looking to recruit to full-time roles – up from 61% in Q3.
  • Of the businesses that encountered difficulties recruiting:
    - 62% reported difficulties recruiting skilled manual / technical workers. 
    - 45% reported difficulties recruiting professional / managerial positions.
    - 12% reported difficulties recruiting unskilled or semi-skilled roles, and 12% 
       for clerical roles.

Peter Bishop, LCCI Chief Executive said:

“With employment levels high and the UK’s future trading terms with the EU still unknown, 2020 starts with a challenging recruitment environment for many London businesses. 

“59% of companies that tried to recruit during the final quarter of 2019 had difficulties.  This includes us at LCCI, where our recruitment struggles continued throughout 2019 – as it did for many London firms. Consequently, the year ended with over half of London firms operating under full staffing capacity. 

“Any detrimental changes to the UK’s immigration system post-Brexit will only worsen what is already a challenging situation for business. A new balanced immigration system providing access to skills at all levels is required. As is an increased focus on the domestic skills system, including reforming the apprenticeship levy.”

Full results for Q4 2019 will be released on Tuesday (7 January ), but another headline finding shows that domestic sales moved into negative territory, whilst growth in export sales slowed:

  • 24% of businesses saw a fall in domestic sales over the last three months, whilst 18% reported an increase. 
    (In Q3: 22% up, 21% down).
  • 21% of businesses who have export sales saw these increase, 16% reported a decrease. 
    (In Q3: 23% up, 15% down).

Vicky Pryce, Chief Economist, Centre for Economics and Business Research (Cebr) said:

“Slower domestic and export demand for London businesses chimes with the rest of the UK economy, still gripped in Brexit uncertainty.

Worries about the trade disputes and the slowdown in the world economy, particularly the EU, the UK’s main export partner, played a role too.” 

ENDS 

Media contact
Steven Reilly-Hii
T: +44 (0)207 203 1897                     
M: +44 (0)7827 241528
E: sreilly-hii@londonchamber.co.uk

NOTES FOR EDITOR
The Capital 500 is London’s biggest and most representative business survey.  Savanta ComRes interviewed 508 London business leaders online between 30 October and 26 November 2019. Data were weighted to be representative of all London businesses by company size and broad industry sector. Savanta ComRes is a member of the British Polling Council and abides by its rules. Full data tables will be available on www.comresglobal.com.