Q3 results show Covid-19 negative impact, but slight improvements for some

Wednesday 30 September

The negative impact from Covid-19 on London’s economy remains all too clear, but figures released today show a slight improvement in business conditions during Q3 2020.

Whilst the majority of businesses reported downturns in most of the indicators, the number of companies reporting an increase in domestic sales and export orders rose. More companies also reported improvements in their cashflow and their economic prospects for the next year.

The results* come from London Chamber of Commerce and Industry’s Capital 500 survey with Savanta ComRes – based on the quarterly performance of 503 businesses of varying sizes, sectors and across all London boroughs.  

  • The number of businesses reporting an increase in domestic sales rose slightly to 9% from 5% in Q2. 59% reported sales as being down during the quarter (a slight improvement on the 66% in Q2).
  • 8% of companies reported export sales as up, the same as in Q2.  But one in ten business reported an increase in export orders (10%) – an increase on the 4% that said so in Q2.
  • One in five (20%) companies said that they expected their economic prospects to improve over the next year (16% in Q2).  45% said company prospects would worsen (a lower proportion that the 53% that said so in Q2).
  • One in ten (11%) London businesses tried to recruit during the last three months (10% during Q2).
  • One in ten (10%) reported that cashflow was up during the quarter (similar to the 7% in Q2). 60% of businesses said their cashflow had declined (65% in Q2).

Reacting to the results, London Chamber of Commerce and Industry Chief Executive, Richard Burge, said:

“There’s no getting away from the fact that Q3 2020 was bleak for many London businesses.  But there are signs of early stage recovery for some businesses as the capital came out of lockdown.

“The challenge now is for London to manage Covid-19 transmission in a way that doesn’t curtail any recovery.  Of course, health must come first and businesses are fully aware of that fact, which is why so many have invested in ensuring their workplaces meet Covid-secure guidelines.  Many also have maintained home working, whether full-time or as a part-time hybrid with office working.

“As we head into the final quarter of what has been a largely unprecedented year for business for all the wrong reasons, companies need any further Covid-19 measures introduced by the Government to be evidence-based in terms of where transmission occurs. Otherwise, any signs of recovery will quickly reverse.”

*The full Q3 2020 Capital 500 report is available here


Savanta ComRes surveyed a total of 503 London business leaders between 6 August and 11 September 2020.  All data were weighted to be representative of all London businesses by company size and broad industry sector.  Savanta ComRes is a member of the British Polling Council and abides by its rules. Full data tables are available from Thursday October 1 at www.comresglobal.com.