Online Training Cancellation

Candidate Cancellation

If an attendee cancels their place more than four working days in advance, no charge will be made by the trainers. The booking can, of course, be moved to a future date. 

If an attendee cancels or requests a move to a different date with less than four working days’ notice, 50% of the fee will be charged to the delegate. 

No refund will be made for cancellations or amendment requests with 24 hours notice or less, or where the delegate has already received the training materials.

Note: In certain circumstances and if the course has sufficient bookings to remain viable, LCCI reserve the right to waive this policy.

Insufficient Numbers

Insufficient bookings may mean that a course would not be financially viable. In these cases, LCCI will inform the delegate with three working days in advance.