LCCI Skills Roundtable Series
In February 2024, LCCI hosted the first in a new series of roundtables, led by LCCI's Skills, Innovation, and Entrepreneurship Group, intended to develop practical solutions to the soft skills shortages facing London businesses.
This first discussion focussed on the hospitality sector and brought together a consortium of industry leaders, policymakers, and educators. Despite being one of London's largest sectors and a key driver of economic prosperity, the hospitality industry faces acute talent shortages exacerbated by the pandemic and changing workforce habits.
At the heart of the discussion lay the recognition of a crucial gap in 'soft' skills, such as effective communication, problem-solving, and resilience, and the need to change the narrative perceptions around hospitality careers. This discussion provided a vital first step towards finding solutions and giving tangible results to the hospitality sector.