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Digital Carnets

The UK, European Union, Norway and Switzerland will be the first to launch digital ATA Carnets (e-carnets) on Monday 1 June 2026. 

Used in more than 80 countries, an ATA Carnet helps businesses move goods across borders temporarily, duty-free and tax-free. With an ATA Carnet, exhibitors, salespeople, artists, athletes, TV crews, technicians, event participants and business travellers may travel through customs without paying import duties or taxes at each customs border office. Digitisation of the international customs document and their lifecycle management process will make temporary exports to other countries easier, safer and smarter for the ATA Carnet Holder. London Chamber of Commerce and Industry (LCCI)  has an experienced team of experts on hand to support you through the process.


Download the ATA Carnet App

From June, e-carnets will be accessible on mobile devices. The ATA Carnet app allows holders to download and store the carnet on their mobile device with all its details, to make the necessary declarations when crossing customs and to obtain real-time transaction confirmation. 

ATA Carnet Holders can download the app on:

Google Play Digital Carnet APP

App Store Digital Carnet APP

Desktop Digital Carnet APP

For a step-by-step guide on creating an account and using the app please click here.

Key Dates for LCCI Carnet Holders

  • Sunday 17 May 2026: Final testing of digital Carnet QR Codes with UK or Foreign Customs.

  • Monday 18 May 2026: All “test transactions” will be cleared from the ICC App and no further testing can be completed pre-Go-Live.

  • Monday 1 June 2026: Soft launch of digital Carnets. There will be a transition period where both digital and paper carnets can be used, depending on the journey and destination. LCCI will issue both a paper and a digital Carnet for each application. From this date LCCI encourages all Carnet Holders to present the digital Carnet if travelling to a digital country as the paper carnet has been issued only to support if your digital is unable to be processed for any reason. The type of Carnet to present to each Customs is displayed on the front cover of the ATA Carnet. Click here to view

  • August 2026: Border Force are expected to have scanners at the Border to process digital Carnets.

  • TBC in 2026: Digital Carnet countries will only accept digital Carnets to be presented at Customs, paper Carnets will not be accepted. LCCI will confirm dates when available. 
     
  • Thursday 31 December 2027: This is the last date that a paper Carnet can be issued. All countries within the ATA Carnet scheme must adopt digital Carnets by Friday 1 January 2028.


Pre-travel Checklist for Digital Carnets

For advice on the application process, issuing requirements and how to present an ATA Carnet at Customs, please download our checklist. 


Support for LCCI Carnet Holders

LCCI’s Carnet team is here to support you every step of the way. To ensure a smooth transition to digital Carnets, we are introducing an out-of-hours support helpline. If your Carnet has been issued by LCCI, our team is available to assist with any queries:

Core Support Hours:
Monday to Friday, 8.00am – 5.00pm
T: +44 (0)20 7248 4444
E: [email protected]

Out of Hours Support:
Monday to Friday: 6.30am – 8.00am and 5:00pm – 11.00pm 
Weekends: 10.00am – 3.00pm
T: +44 (0)20 7203 1703