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Karim Fatehi OBE Comments on Prime Minister’s Recognition of Retail Crime

Monday 27 April 2026

Karim Fatehi OBE, CEO of London Chamber of Commerce and Industry, responds to the Prime Minister’s recognition this morning of the scale and seriousness of retail crime, and the early signs that progress may be possible:

Across the capital, London businesses continue to report persistent and, in some areas, daily incidents of theft and abuse. For many small and medium-sized retailers, particularly on local high streets, the reality is stark: reporting crime does not always lead to a timely response, and confidence in enforcement remains fragile.

While we recognise the efforts of the Metropolitan Police to increase positive outcomes and make greater use of technology, this must translate into visible, consistent action on the ground. Retailers need reassurance that reporting incidents will lead to meaningful intervention, especially given evidence from the Centre for Social Justice highlighting high levels of repeat offending.

The Chamber supports measures to strengthen protections for retail workers, including making assault a specific offence, and the removal of thresholds that previously discouraged investigation of lower-value theft. These are important steps. However, enforcement, resourcing, and partnership with businesses will ultimately determine whether the “tide” truly turns.

In London, the stakes have never been higher. High street businesses are already under pressure from rising costs, and crime is a growing factor in business viability. Offences like shoplifting increase these costs further for both businesses and consumers. Recent data from the Federation of Small Businesses shows that a majority of small firms in the capital see crime and anti-social behaviour as a major risk to their future.

We urge the Government to build on today’s commitments with sustained investment in neighbourhood policing, improved reporting systems, and closer collaboration with the business community. Only through a coordinated and consistent approach can we restore confidence, protect workers, and ensure London’s high streets remain vibrant and viable.”


ENDS