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Trade Documentation FAQs

Our team of in-house experts cover the following topics: Certificates of Origin, UK Certificates of Origin, Arab Certificate of Origin, EUR1 Certificate, Customs Declarations and ATA Carnets. 

1. What is a Certificate of Origin?

A Certificate of Origin is a Trade Document used by exporters to confirm the origin of the exported goods in accordance with the non-preferential rules of origin. It is usually issued for goods that are exported permanently.

2. What is the purpose of a Certificate of Origin?

A Certificate of origin may be required for many different reasons, the main ones being for customs clearance purposes: so that importers can release their goods from customs authorities, or for commercial purposes, such as when a Letter of Credit states a Certificate of Origin needs to be issued to fulfil the issuing bank’s documentary requirements.

3. When will I need a Certificate of Origin?

Certificates of Origin are not mandatory trading documents but will need to be raised upon the importer's request as they might need them to clear the goods from Customs or to comply with Letter of Credit requirements.

4. What are the 2 types of Certificate of Origin?

There are two types of Certificate of Origin, the UK Certificate of Origin and the Arab-British Certificate of Origin. Both Certificates have the same purpose and contain almost identical information. Their main differences reside in their issuing process and in the countries the goods are being exported to, whilst the UK Certificate of Origin can be used for any country worldwide, the Arab Certificate of Origin is exclusive for Arab League countries (with exception of Egypt, for which Arab Certificates cannot be used).

5. What countries can an Arab Certificate of Origin be issued for?

Arab-British Certificates of Origin can only be used for Arab League countries, these are: 
Algeria, Bahrain, Djibouti, Iraq, Jordan, Kuwait, Lebanon, Libya, Mauritania, Morocco, Oman, Qatar, Saudi Arabia, Somalia, Sudan, Syria, Tunisia, UAE and Yemen.

Egypt is the only Arab League country for which Arab-British Certificates of Origin cannot be issued, UK Certificates are to be used instead.

For shipments to Iran an UK Certificate of Origin will be issued.

6. Do I need a Certificate of Origin to Import?

This depends on the country you are importing the goods from and their Commodity Code; it will be the seller's responsibility to provide you with the Certificate if you need it. For clearer information or confirmation if you will need one, we advise you to check the UK gov's tariff tool or to contact our customs declarations team for support.

7. Do I need a Certificate of Origin to Export?

This depends on the country you are exporting your goods and their commodity code. We would advise you to confirm with your foreign counterpart (buyer) whether if they will need a Certificate of Origin to import the goods or not. 

8. What does "origin of the goods" mean?

In International Trade, origin of the goods means the country where the goods were manufactured or produced, this doesn't always correlate to the country where the goods are being shipped from, as you can have goods manufactured in one country but shipped from a different one.

9. What is the criteria used to determine the origin of goods?

Rules of Origin are a complex subject that is defined by the Free Trade Agreements (or lack thereof) between nations. The most common criterias to determine the origin of the goods are:

  1. The country where the goods where manufactured or produced.
  2. The value added to a finished product where more than one country is involved in the manufacturing process (also known as substantial transformation)
  3. A change in the goods' commodity codes when a particular procedure takes place as part of the manufacturing process where more than one country is involved.
  4. The value of the individual pieces that conform the finished product.

Please note these are just some of the criterias and declaring the incorrect origin of the goods can have severe consequences, from the goods being refused entry to the importing country to large fines imposed over the goods. For traders looking to determine/confirm the correct origin of their goods we strongly advise seeking professional assistance on this matter, for more information you can email us at tradeenquiries@londonchamber.co.uk

10. Why are rules of origin so important in International Trade?

Rules of Origin are important because they determine the origin of the goods, which allows traders to confirm if the goods are subject to preferential duty rates in the importing country. They are also important for trade statistics and government procurement, as well as to implement safeguarding measures to protect the importing country (i.e. antidumping) and for the application of labelling and marking requirements.

11. How long is a Certificate of Origin valid for?

Certificates of Origin are only valid for 12 months from their issuing date.

12. What is the difference between issued retrospectively and retroactively?

Issued retrospectively applies when the Certificate is issued after the goods have departed from the exporting country. Issued retroactively on the other hand applies for Certificates of origin issued before the goods are exported and before the invoice date, this usually applies to goods that due to their nature require a short transit/shipping time (i.e. live animals, seafood).

13. Can a certificate of origin be issued retrospectively?

Yes, a Certificate of Origin can be issued before or after the goods are shipped as long as the applicant (the exporter or their shipping agent) present the corresponding commercial documentation to the issuing body.

14. What is the difference between an EUR1 and a Certificate of Origin?

A Certificate of Origin is used to confirm the origin of the goods when there's no preferential origin to be claimed in the importing country, even if a Free Trade Agreement (FTA) exists between the trading countries. EUR1s on the other hand are Customs Documents used only for shipments between countries within the EUR1 scheme and for goods that qualify as originating (manufactured or produced in the exporting country) and therefore allow the importer to benefit from preferential rates of duty.

15. Can a product have more than one country of origin?

No, a product can be made of several raw materials, each manufactured in a different country, but the finished good will only have one country of origin determined by the rules of origin.

16. Can a Certificate or Origin have more than one country of origin?

Yes, a Certificate of Origin can cover goods of different origins. A Certificate of Origin will confirm the origin of all the goods related to a particular shipment and for which the Commercial Invoices have been provided. Each of such origins will need to be declared in the Certificate and evidence of the claimed origins provided to the issuing body.

17. Is country of origin the same as country of manufacture?

Yes, the country of origin is where the goods are manufactured or produced.

18. Can "EU" or "EC" be used as country of origin?

No, neither European Community, EU or EC can be used as country of origin. 

19. Is the country of origin required on my commercial invoice?

Declaring the origin of the goods is required for exports to certain countries and when a Letter of Credit states so in its clauses to fulfil the issuing bank’s documentary requirements. We strongly recommend declaring the origin of the goods in the Commercial Invoices.

20. How do you prove the origin of the goods?

For goods manufactured in the UK, no evidence of the origin is required but the name and address of the UK producer/manufacturer will need to be declared in the Certificate's application. Please note the issuing body as well as Customs authorities can audit the exporter to confirm the origin of your goods at any time.

For goods manufactured outside of the UK, there are multiple documents the applicants can provide to confirm the evidence of their goods: a Certificate of Origin issued by their supplier, the manufacturer and/or supplier's invoices (clearly indicating the origin of each individual item), an Origin Declaration Letter raised by the supplier and clearly listing each item and its corresponding origin, such letter must be dated, printed in the supplier's headed paper and signed by an authorised signatory. Alternatively and under special circumstances visual evidence such as photographs of the marking or outer packaging of the goods might also be accepted, such evidence must clearly show the origin of each particular item.

Please note all evidence is verified individually by the issuing body; evidence can be rejected and further documentation requested by the issuing body when and where deemed necessary.

21. Who issues Certificates of Origin?

In the UK, Chambers of Commerce are the issuing bodies for Certificates of Origin.

22. How do I get a certificate of Origin?

Depending on what type of Certificate of Origin you require (UK or Arab) you can apply for your Certificate either electronically, by post or directly at the counter in our offices. Please visit our dedicated webpages for more information:

23. How do I get a UK Certificate of Origin?

To apply for a UK Certificate of origin, you will need to register for our online system and submit an application. 

For more information, please visit our UK Certificates of Origin dedicated webpage.

24. How do I get an Arab Certificate of Origin?

You can apply for Arab Certificates of Origin electronically, by post or directly at the counter in our offices, however the available process will be determined by the Arab League country you are exporting your goods to, as some countries don't accept electronic applications.

For more information, please visit our Arab Certifictes of Origin dedicated webpage.

25. How long does it take to get a Certificate of Origin?

For UK Certificates of Origin applied for electronically as DIYs it can take up to 24 hours for the application to be processed. For electronic chamber printed and manual applications it usually takes up to 48 hours.

For Arab Certificates of Origin, it takes from 5 to 10 working days depending on the Arab League country where your goods are being exported to as some countries allow certification only whilst others require the full legalisation of the Certificate by their Consulate and in some instances they also require to be apostilled by the Foreign Office.

26. What are the documents required to apply for a Certificate of Origin?

Applicants will need to provide their Commercial Invoice, Packing List, Bill of Lading/Airway bill and the evidence of origin of the exported goods.

Please note each case is processed individually and other documentation can be requested at any time if deemed necessary by the issuing body.

27. How much does a Certificate of Origin cost?

UK Certificates of Origin cost £23.75 + VAT for LCCI Members or £47.50 + VAT for LCCI Non-Members.

Arab Certificates of Origin have a price structure that depends on the Arab League Country where your goods are being exported to. For more information on prices for Arab Certificates, please visit our dedicated webpage . To obtain a quote, please email us at edocuments@londonchamber.co.uk.

28. Can I issue my own Certificate of Origin?

No. Certificates of Origin are official customs documents and can only be issued and attested by authorised issuing bodies (Chambers of Commerce in the UK). 

29. How do I apply for a Certificate of Origin for Egypt?

Egypt is the only Arab League country that does not accept Arab-British Certificates of Origin, if required, a UK Certificate of Origin should be raised instead. Usually, Certificates of Origin for Egypt require for the Certificate and its accompanying commercial invoice to be legalised by the Egyptian Consulate, this requirement will need to be confirmed by the Egyptian buyer.

To have a UK Certificate of Origin legalised by the Egyptian Consulate, applicants can submit an online application or submit their documentation directly to our counter. Please note that this process requires payment upfront.

For more information about Egyptian legalisations, please email us at edocuments@londonchamber.co.uk or visit our UK Certificate of Origin dedicated webpage

1. How long will it take to obtain a UK Certificate of Origin?

The UK Certificates are processed while you wait when submitted over the counter. Electronically we will usually process them within 24 hours (DIY service). Postal applications are usually processed and posted within 24 hours.

2. Is there a difference between UK and Arab Certificates of Origin?

Yes. Arab Certificates of Origin cover Arab League States and United Kingdom the rest of the world (please note that Egypt, Iran and Turkey use UK Certificates of Origin).

Their purpose remains the same but their requirements, price and processing times are different, for example, whilst the UK Certificate of origin can be certified only, some Arab League Contries require the Arab Certicates to be fully legalised by their corresponding Consulate, which increases the cost and the timeframe.

3. Can I have UK Certificate for an Arab destination?

Yes, as long as you submit a signed Letter of Indemnity on your company headed paper with your application. You must confirm with your client whether a UK Certificate of Origin will be sufficient for their needs (as Arab CO should be used for Arab League destinations). It is advisable that you obtain any such confirmation in writing to minimize any disputes (with your client) if the goods fail to clear Customs at the destination.
View price guide.

4. Can my documents be dealt with in person or by post?

Yes. You can apply for UK Certificates of Origin by the post or directly at the counter in our different offices. Please bear in mind handwritten applications are NOT accepted and there are no printing facilities available in our premises. Also note documentation will only be processed once full payment has been received (card, company cheque, BACS transfer, cash).  All post/counter applications must be accompanied by an instruction letter.

Postal applications (unless otherwise advised) are returned by 1st class post. Please note that, as we cannot take responsibility for any items lost in the postal system, it is strongly advised that the applicant uses the Special Post Delivery Service (cost of this service is currently £7.75 per batch).

London Chamber of Commerce and Industry
33 Queen Street, London EC4R 1AP
10.00am - 4.00pm Monday to Fridays

Cut-off time for document processing
C/Os - 3.45pm
Carnets regular3.45pm
Carnet express 3.00pm
Other3.45pm

Contact details
C/Os: T: +44 (0)20 7248 4444 edocuments@londonchamber.co.uk
Carnets: T:+44 (0)20 7248 4444 ecarnet@londonchamber.co.uk

Barking Branch Office
12 Town Quay Wharf
Abbey Road
Barking
Essex IG11 7BZ

9:00am - 5.00pm
Monday and Tuesday

Cut-off time for document processing
Times vary - please contact Barking Branch Office

Contact details
T: +44 (0)20 7248 4444

Hounslow Branch Office
Unit 20 Bellview Court
183 Hanworth Road
Hounslow TW3 3TQ

10.00am - 12.30pm
1.30pm - 4.00pm
Tuesday to Friday

Cut-off time for document processing
Times vary - please contact Hounslow Branch Office

Contact details
T: +44 (0)20 7248 4444
F:+44 (0)20 8814 1563

*Any applications received outside of the working hours or weekends will be counted as having been submitted on the next working day.

5. Do I have to provide extra copies of the document for processing?

 Yes – if the document (other than a C/O) is to be Certified we will require an extra copy of the document. If the document is to be legalised (i.e. by an embassy) we will require three copies of the document. Please note that we are unable to make any photocopies for the customers.

6. Which certificate should I use for exports to Iran?

You will have to use a UK Certificate of Origin for Iran (as they are not part of Arab League of States).

7. Can I have a UK Certificate legalised by an Arab League Embassy?

No, you will have to use an Arab Certificate of Origin.

8.Which certificate should I use for export to Egypt?

You must use a UK Certificate of Origin for Egypt. The Certificate of Origin must be legalized by the Egyptian embassy and the Invoice should be certified by the LCCI (please refer to our price list for costs). Please note that any exporters to Egypt should register their goods and factories with the Egyptian General Organization for Export & Import Control.

UK Certificates of Origin must carry the ACID number to be accepted by Egyptian authorities.

Decrees relating to export regulations for Egypt are as follows: Decree No. 991: 30 December 2015 (Products subject to registration), Decree No. 202: 17 November 2015 (Export Documentation) and Decree No. 43: 16 January 2016 (Registration of factories).

9. What documents do I need to provide to apply for a UK Certificate of Origin?

A Commercial Invoice must always be submitted with the Certificate of Origin. You will also need to include any other relevant backup documentation such as the packing list and bill of lading/air waybill.

For goods manufactured in the UK, no evidence of the origin is required but the name and address of the UK producer/manufacturer will need to be declared in the Certificate's application. Please note the issuing body as well as Customs authorities can audit the exporter to confirm the origin of your goods at any time.

For goods manufactured outside of the UK, there are multiple documents the applicants can provide to confirm the evidence of their goods: a Certificate of Origin issued by their supplier, the manufacturer and/or supplier's invoices (clearly indicating the origin of each individual item), an Origin Declaration Letter raised by the supplier and clearly listing each item and its corresponding origin, such letter must be dated, printed in the supplier's headed paper and signed by an authorised signatory. Alternatively and under special circumstances visual evidence such as photographs of the marking or outer packaging of the goods might also be accepted, such evidence must clearly show the origin of each particular item. Please note all evidence is verified individually by the issuing body; evidence can be rejected and further documentation requested by the issuing body when and where deemed necessary.

First time applicants will also need to complete a Formal Undertaking; existing users will need to renew their Formal Undertaking annually. 

If you submit your Certificate of Origin application at the counter or by post, you will also need to include a Letter of Instructions clearly indicating what process is required, your contact information and how would you like for the document to be returned to you (i.e. by post or collection).

10. Do the Certificates of Origin have to be signed by the Exporter or the Applicant?

Yes. Pink Application copy must be signed and dated by an authorised signatory of the company whose signature is on the Formal Undertaking held by the Chamber.

11. Can I get extra copies of the UK certificates certified?

Yes, however, you will need to buy additional copies from LCCI and have them issued at the same time as the originals. We will not be able to process your document if the Formal undertaking is out of date or if we do not hold the relevant signature on the file.

12. My documents were produced in the British Virgin Islands, Cayman Islands, Jersey or Guernsey. Can they be processed by LCCI or legalised in the UK?

Yes, however, they will need to be apostilled by the BVI / Cayman Island Governor or Guernsey / Jersey Bailiwick first and then by the Foreign and Commonwealth Office in London.

13. Where can I check the import duty rates my customer overseas will have to pay?

There are two websites that you can use:

  • UK Trade Tariff
  • The World Customs Organisation (WCO) website (On the home page, select “About us” from the left hand side and then “National Customs Website”. Select your country and it will take you into the tariff pages. Please note that we cannot guarantee the accuracy of the data or that the relevant websites will work.
14. How do I complete a UK Certified of Origin?

Click here for the guidance notes:

15. Guidance for UK Certificate of Origin applications for overseas exporters

Click on the below link for further information on UK Certificate of Origin applications for overseas exporters.

UK Certificate of Origin more info
16. Requirements to complete and submit UK Certificates of Origin when applying through an agent

Click on the below link for further information on Agent authorisation requirements.

Agent Authorisation More Info
17. UK certificate template for manual applications

Click on the below link for the template UK certificate template for manual applications only.

Access template here
18. Can LCCI help me with lodging an export, import or transit declaration (customs entry)?

Yes, we have an in-house team that can lodge declarations on your behalf.

Customs Declarations
19. How do I apply for a Certificate of Origin for Egypt?

Egypt is the only Arab League country that does not accept Arab-British Certificates of Origin, if required, a UK Certificate of Origin should be raised instead. Usually, Certificates of Origin for Egypt require for the Certificate and its accompanying commercial invoice to be legalised by the Egyptian Consulate, this requirement will need to be confirmed by the Egyptian buyer.

To have a UK Certificate of Origin legalised by the Egyptian Consulate, applicants can submit an online application or submit their documentation directly to our counter. Please note that this process requires payment upfront.

For more information about Egyptian legalisations, please email us at edocuments@londonchamber.co.uk or visit our UK Certificate of Origin dedicated webpage.

1. Which certificate should I use for exports to Iran?

You will have to use an UK Certificate of Origin for Iran (as they are not part of Arab League of States).

2. Do the Certificates of Origin have to be signed by the Exporter/Applicant?

Yes. The Green application and blue control copies must be signed before the document is submitted to us for processing.

3. What other types of documents can be certified or legalised?

Any commercial documents required for international trade such as: Power of Attorney, Distributor Agreement, Health Certificate, Certificate of Free Sale, Trademark Certificate, Commercial Contract, Article of Association, Certificate of Incorporation etc.

The above documents will only be certified or legalized if they show country of destination, either within the body of the text or handwritten on the reverse of the document “for use in ” + country of intended (in pen).

Please note that we can only certify or legalize original documents. Copies can also be processed, provided that they have been certified as “true copy of the original document” by a Notary Public or Solicitor.

Hajj and Umrah - please note that we can only certify these documents (24h certification or same day express). Documents will need to be submitted to the Saudi Embassy by a representative of the company.

4. My documents were produced in the BVI, Caymans, Jersey or Guernsey, can they be processed by LCCI or legalised in the UK?

Yes, however, they will need to be apostilled by the BVI / Cayman Island Governor or Guernsey / Jersey Bailiwick first and then by the Foreign and Commonwealth Office in London.

5. Do I have to show the manufacturers names and addresses on the front of the Arab Certificate o Origin?

Yes. The name and address should be prefixed with ‘manufactured by’.

6. Can I get extra copies of the Arab Certificates certified?

Yes, however, you will need to buy additional copies from the Chamber and have them issued at the same time as the originals.

7. Can I have an UK Certificate legalised by an Arab League Embassy?

No, you must use an Arab Certificate of Origin if embassy legalization is required.

8. Can I have a UK Certificate of Origin issued for an Arab League Country?

Yes, as long as you submit a signed Letter of Indemnity on your company headed paper with your application. You must confirm with your client whether an UK Certificate of Origin will be sufficient for their needs ( as except for Egypt, Arab Certificates should be used for Arab League destinations). It is advisable that you obtain this confirmation in writing to minimize any disputes (with your client) if the goods fail to clear Customs at the destination.

9. Can my documents be dealt with in person or by post? If so, where?

Yes. You can apply for Arab Certificates of Origin by the post or directly at the counter in our different offices. Please bear in mind handwritten applications are NOT accepted and there are no printing facilities available in our premises. Also note Arab documentation will only be processed once full payment has been received (debit card, company cheque, BACS transfer, cash). All post/counter applications must be accompanied by an instruction letter.

Postal applications for documents certified by Arab Chamber and an Arab League country (unless otherwise advised) are returned by recorded 1st class post. Please note that, as we cannot take responsibility for any items lost in the postal system, it is strongly advised that the applicant uses the Special Post Delivery Service (cost of this service is currently £6.90 per batch).

London Chamber of Commerce and Industry
33 Queen Street, London EC4R 1AP
10.00am - 4.00pm Monday to Fridays

Cut-off time for document processing
C/Os - 3.45pm
Carnets regular3.45pm
Carnet express 3.00pm
Other3.45pm

Contact details
C/Os: T: +44 (0)20 7248 4444 edocuments@londonchamber.co.uk
Carnets: T:+44 (0)20 7248 4444 ecarnet@londonchamber.co.uk

Barking Branch Office
12 Town Quay Wharf
Abbey Road
Barking
Essex IG11 7BZ

9:00am - 5.00pm
Monday and Tuesday

Cut-off time for document processing
Times vary - please contact Barking Branch Office

Contact details
T: +44 (0)20 7248 4444

Hounslow Branch Office
Unit 20 Bellview Court
183 Hanworth Road
Hounslow TW3 3TQ

10.00am - 12.30pm
1.30pm - 4.00pm
Tuesday to Friday

Cut-off time for document processing
Times vary - please contact Hounslow Branch Office

Contact details
T: +44 (0)20 7248 4444
F:+44 (0)20 8814 1563

*Any applications received outside of the working hours or weekends will be counted as having been submitted on the next working day.

10. Are there specific requirements for certain Arab League countries?

Yes, each Arab League country has their own set of rules and requirements for Certificates of Origin, some allow certification only whilst others require the documents to be legalised by the country’s consulate.

Please check the Embassy Matrix on Other Information column for further information.

11. Which certificate should I use for export to Egypt?

Egypt is the only Arab League country that does not accept Arab-British Certificates of Origin; for Egypt you must use a UK Certificate of Origin instead. The Certificate of Origin must be legalized by the Egyptian embassy and the Invoice should be certified by the LCCI (please refer to our price list for costs). Please note that any exporters to Egypt should register their goods and factories with the Egyptian General Organization for Export & Import Control www.goeic.gov.eg and that the Certificates must carry the ACID number to be accepted by Egyptian authorities.

12. Can I apply for Arab Certificates or Origin online?

This depends on the Arab League country where your goods are being exported to. There are countries that only accept online certification but don’t accept full legalisations, other counties do not accept online documents at all and for these manual applications (counter/post) have to be submitted.

For either case (certification or legalisation), we will only be able to process your documents once the full payment has been received (credit card, BACS transfer, cash, company cheque). Alternatively and depending on the amount of applications you intend to submit on a monthly basis, you can request to have a charge account opened (subject to analysis and approval).

13. How do I apply for a Certificate of Origin for Egypt?

Egypt is the only Arab League country that does not accept Arab-British Certificates of Origin, if required, a UK Certificate of Origin should be raised instead. Usually, Certificates of Origin for Egypt require for the Certificate and its accompanying commercial invoice to be legalised by the Egyptian Consulate, this requirement will need to be confirmed by the Egyptian buyer.

To have a UK Certificate of Origin legalised by the Egyptian Consulate, applicants can submit an online application or submit their documentation directly to our counter. Please note that this process requires payment upfront.

For more information about Egyptian legalisations, please email us at edocuments@londonchamber.co.uk or visit our UK Certificate of Origin dedicated webpage.

1. Where can I obtain a blank EUR1 Movement Certificate form?

To obtain an official blank EUR1 form, please email us at edocuments@londonchamber.co.uk

2. How do I apply for an EUR1 Certificate?
  • Obtain a Blank Original EUR1 Certificate from the London Chamber of Commerce by emailing edocuments@londonchamber.co.uk or over the counter at one of our branch offices

  • Complete your application online: www.tradecert.com/london

  • The system will provide you with processing instructions
        - For EUR1 Certificates, the system will either give you a choice to print in your own office (DIY) or for the document to be issued at the LCCI branch office (Chamber Printed service). For certain countries, the system will provide you with a cover letter that will need to be printed off and sent to the branch office that is issuing your document together with a pre-signed EUR1 Certificate.

Handwritten documents are not allowed.

3. How long does it take to obtain an EUR1 Certificate?
  • Online: DIY applications (print in your office service) will usually be processed within 24 hours; Chamber printed applications will usually be processed within 48 hours provided that we have received the applicants presigned EUR1 blank certificate.
  • Counter: EUR1 Movement Certificates are processed while you wait when submitted over the counter. Please note handwritten Certificates will not be accepted. Counter applications must be accompanied by a letter of instruction and the company must hold a valid Formal Undertaking.
  • Posted: Postal applications are usually processed and posted out on the same working day as received.
4. What conditions do I have to comply with to apply for an EUR1?

To apply for and obtain an EUR1 Certificate, you must comply with the following requirements:

  • The goods must be exported from the United Kingdom (we cannot issue EUR1 Certificate if the goods are exported from another country)
  • Direct Transport Rules apply (The purpose of direct transport is to ensure that the goods arriving in the country of import are the same as those which left the country of export. However, if for any reason the goods pass through or stop-over in, the territory of a third country provided that they stay under customs supervision, the conditions of direct transport are considered to have been fulfilled.)
  • Proof of compliance with the direct transport rule may be given by a single transport document covering the passage of the goods through the country of transit or, for example, a "non-manipulation certificate" issued by the authorities of that country
  • The invoice must have been raised in the UK by a UK exporter or representative
  • The exported goods must be of UK preferential Origin (manufactured/produced in the UK). If you are the manufacturer of the goods shipped, then you must ensure that the rules specified in HMRC Notice 828 and 832 are met. If you bought the goods and are re-exporting them, then the supplier must provide you with a signed declaration confirming that the goods are of preferential UK origin (any statements that do not mention preferential origin are insufficient i.e. “goods were manufactured in the UK” would be inadequate for the purposes of preferential origin).
5. Can I apply for EUR1 Certificates retrospectively?

 Yes. You can but you will have to provide LCCI with proof of Export (i.e. copy of Bill of Lading, Export declaration etc).

6. Can I have an EUR1 certificate legalised by an embassy?

No, these Certificates can only be certified by the authorized Chambers of Commerce or HMRC.

7. My goods are being exported from another country. Can I apply for an EUR1 in the UK?

No, UK Issuing Bodies are only allowed to facilitate preferential exports out of the UK.

8. Does the EUR1 Certificate have to be signed by the exporter/applicant?

Yes. Sign the Box 12 on pages 1 and 3 and complete relevant declarations and sign the bottom part of the page 4. You may also authorize an agent to apply and sign the EUR1 Certificate on your behalf. In such cases you must authorize the agent in writing and confirm that the goods qualify for preference (please refer to Letter of Authorization link on our webpage).

9. Do I have to include weights on my EUR1 Certificates?

Yes it can be net or gross or both (we will require documentary backup to verify the accuracy of this information).

10. What is the difference between a Certificate of Origin and an EUR1?

EUR1s are Customs Documents used for goods that qualify as “originating” (manufactured or produced in the exporting country); they can only be used for direct shipments between countries that are part of the EUR1 scheme and they allow the importer to benefit from preferential rates of duty. Certificates of Origin on the other hand are non-preferential origin documents, they confirm the origin of the goods but they cannot be used to access preferential rates of duty in the importing country; they are most commonly used for shipments between countries where no Free Trade Agreement is in place.

11. How long is an EUR1 valid for?

Depending on the country of importation, EUR1s can be valid from 4-6 months after their issuing date. After this period has passed, it is advisable that traders obtain a new EUR1 certificate as Customs in the importing country can reject the document.

12. When will I need an EUR1?

EUR1 Certificates are needed when the importing counterpart request them to the exporter in order to benefit from reduced or nil rates of duty.

13. How do you prove preferential origin?

For goods manufactured in the UK, no evidence of the origin is required but an origin declaration will be required in the EUR1 application. Please note HMRC remains responsible for the verification of the originating status and they are within their right to audit exporters to ensure they remain customs compliant.

If deemed necessary, the issuing body can also request for evidence of originating status for goods not manufactured or produced by the exporter.

14. My shipment has goods of preferential and non-preferential origin, can I still apply for an EUR1?

Yes, but only the goods with originating status will be covered by said EUR1, the rest of the goods will be subject to non-originating rules of origin on importation. For this particular scenario applicants will need to add the below declaration in the body of the EUR1 certificate and mark the invoice accordingly:

"Goods marked * in the Invoice are non-originating and therefore not covered by this EUR1 Movement Certificate".

15. Can my documents be dealt with in person or by post?

Yes. You can apply for EUR1 Movement Certificates by the post or directly at the counter in our different offices. Please bear in mind handwritten applications are NOT accepted and there are no printing facilities available in our premises. Also note documentation will only be processed once full payment has been received (card, company cheque, BACS transfer, cash). Post/Counter applications must be accompanied by an instruction letter.

Postal applications (unless otherwise advised) are returned by 1st class post. Please note that, as we cannot take responsibility for any items lost in the postal system, it is strongly advised that the applicant uses the Special Post Delivery Service (cost of this service is currently £6.90 per batch).

London Chamber of Commerce and Industry
33 Queen Street, London EC4R 1AP
10.00am - 4.00pm Monday to Fridays

Cut-off time for document processing
C/Os - 3.45pm
Carnets regular3.45pm
Carnet express 3.00pm
Other3.45pm

Contact details
C/Os: T: +44 (0)20 7248 4444 edocuments@londonchamber.co.uk
Carnets: T:+44 (0)20 7248 4444 ecarnet@londonchamber.co.uk

Barking Branch Office
12 Town Quay Wharf
Abbey Road
Barking
Essex IG11 7BZ

9:00am - 5.00pm
Monday and Tuesday

Cut-off time for document processing
Times vary - please contact Barking Branch Office

Contact details
T: +44 (0)20 7248 4444

Hounslow Branch Office
Unit 20 Bellview Court
183 Hanworth Road
Hounslow TW3 3TQ

10.00am - 12.30pm
1.30pm - 4.00pm
Tuesday to Friday

Cut-off time for document processing
Times vary - please contact Hounslow Branch Office

Contact details
T: +44 (0)20 7248 4444
F:+44 (0)20 8814 1563

*Any applications received outside of the working hours or weekends will be counted as having been submitted on the next working day.

16. Where can I check the import duty rates my customer overseas will have to pay?
17. Can the London Chamber help me lodge Customs Declarations for exports and imports?

We have a dedicated team of Customs Declaration Specialists who can take care of your Customs entries. You may find further information on the Customs Declarations service.

1. What do I need to Import or Export goods to or from UK?

You must have a UK registered company with a GB EORI number.

For first time importers we advise checking the step by step guide to imports
For first time exporters we advise checking the step by step guide to exports

2. Do I need to be VAT registered to import goods into the UK?

No, you do not need to be VAT registered.

3. How can I pay for import duties and taxes?

We will advise you how much duty and VAT is required to be paid. You can pay customs directly or you can pay us first and we will pay customs on your behalf.
Register for our Customs Declarations services.

4. How much notice do I need to give to LCCI to arrange the Customs clearance?

We recommend that you advise us before the goods have been picked up by the Haulier. We will need all the information and documentation related to the shipment in order to proceed with the clearance (i.e. transportation details, sales invoice, packing list, licences etc). Ideally this should be done a couple of days prior to arriving at the UK Port to ensure that the team has sufficient notice to process the entry through the system.

5. How long does it take to clear goods through Customs?

Depending on the Customs and the complexity of the shipment it can take from 30 minutes up to 48 hours.

6. I am moving my personal effects/moving abroad, what do I do?

Please find information on the following links:
Removal Association website to get further support on your requirements
Detailed information on how to move goods between the UK and EU.

7. How do I find out the Rate of Duty and VAT applicable to my goods?

For imports into the UK, you can use the UK Customs online service to determine what duties, taxes and other import measures your goods will be subject of. 

To access the free online service you will need a clear description of your goods or preferably the goods Commodity Code. To navigate the website and its content users will need to be familiar with tariff codes and rules of origin.

For exports, we would advise you to seek assistance from the importer or the importer's Customs Agent as import duties and taxes are different in each country.

8. What are customs declarations?

Customs Declarations are official customs procedures in which traders declare to customs authorities the goods being imported or exported into our out of the country, they are used to calculate and collect any applicable import duties and VAT, they also provide information required to evaluate the safety and security aspects of the goods.

9. How do customs declarations work?

After goods have been sold to an overseas company and the sale terms have been agreed on, the Exporter will lodge an Export Declaration to Customs Authorities in the UK. The authorities will receive the declaration and verify that all information is correct and compliant and determine if the goods can be cleared or if they will need to undergo further revisions. Once the goods have cleared (released) from the exporting customs authorities, they will then start the same process with the receiving country. The buyer/importer of the goods will lodge an import declaration with the customs authorities in the receiving country, who will confirm and determine if the goods need to be inspected and if all information is correct and therefore if the goods can be released to the importer.

10. Who is legally responsible for the custom declaration?

In general the owner of the goods is the party legally responsible for logding a customs declaration. The responsibility to lodge a customs declaration depends on the Incoterms (International Comercial Terms) agreed on by the seller and the buyer prior to the goods being shipped. It is common that the seller is asked to lodge the export declaration and the buyer the import declaration to their respective Customs Authorities, however the responsibility continues to be determined by the agreed Incoterms. 

Both parties can appoint legal representatives, such as a Customs Agents to process the customs declarations on their behalf, but it will still be the traders' responsibility to maintain due diligence and remain customs compliant.

11. What information does a customs declaration contain?

A standard Customs Declaration form contains over 50 boxes of required information, all relevant to the shipment it relates to.
The information covers different areas of concern, from the traders general information to the particulars of the goods, the shipment and the conditions in which the export/import is taking place. Although traders can submit their own Customs Declarations to Customs Authorities, for traders not familiar with Customs Procedures and to avoid any potential errors that might cause them unnecessary complications and delays, we strongly recommend liasing with a Customs Agent to submit the declarations on their behalf.

12. Can I do my own customs clearance?

Yes, traders can submit their own Customs Declarations to HMRC, however access to specific software and key access to the ports of exit/entry of the goods will be needed, as well as a good understanding of general customs procedures.
For traders new to exporting/importing we strongly recommend appointing a Customs Agent to submit the declarations on their behalf as incorrect declarations can lead to delays in clearing goods and potential punitive action by Customs Authorities.

13. What do customs brokers/customs clearance agents do?

Customs Agents are appointed by traders to submit import and/or export declarations on their behalf to Customs Authorities.

14. How do I know if I need an import license?

Import Licences are required for a very specific type of goods, the most common being animals and plants and their derivatives, chemicals, drugs, military and dual use goods. To confirm if the imported goods will require the importer to obtain an Import Licence, we recommend checking the UK gov step-by-step guide to imports or to check the goods' commodity code in their trade tariff webpage.

15. How much does it cost to clear customs?

At the LCCI, Export declaration fees start from £25.00 + VAT and Import fees from £55.00 per customs entry, however, the costs will vary depending on the type of service required, the complexity of the declaration and if any additional charges incur. 

These fees do NOT cover the duty and VAT fees to be paid to HMRC for the goods shipped.

16. What documents do I need to clear customs?

The documents you will need to clear your goods from Customs depend on your Commodity Codes and the countries you are importing from or exporting to.
Some of these documents can include but not be limited to:

  • Commercial Invoice
  • ​Packing List
  • Bill of Lading/CMR/Air Waybill
  • Certificate of Origin
  • Health Certificate (foodstuff)
  • Import Licence
  • Export/Import permits
  • EUR1 Certificate (or Invoice declaration if goods are shipped from Canada, EU, Japan or South Korea) - when claiming preference
  • GSP (Generalized System of Preferences) – when claiming preference for imports from GSP countries.

​To ensure the smooth clearance of goods, it is advisable that traders liaise with a Customs Agent that would be able to advise them the exact documentation they will require to clear their goods from Customs on import and export.

17. What is a T1 document?

An External Union Transit Procedure (better known as T1), is a Custom Procedure required for goods imported into the European Union from overseas countries that will require crossing other EU member states before reaching the country of final destination, for example, goods imported from the UK and trasported by road to Poland through France would be crossing at least two EU countries before reaching their final destination.

The main purpose of a T1 is to suspend import duties and any other charges or commercial measures whilst the goods are in transit and until they reach their final destination, ensuring with this that import duties and taxes are collected by Customs Authorities in the country of final destination rather than in the external EU frontiers.

18. Who can close a T1?

An External Union Transit Procedure (T1) can only be closed by the Customs Office in the country of final destination that was indicated in the T1 when it was raised.

19. What is and how do I get an IPAFFS?

IPAFFS is a notification platform importers use to notify DEFRA and HMRC the importation of products of animal, food and feed nature prior to their arrival into the UK. Without an IPAFFS prenotification, goods falling into this category will not be allowed to clear customs and could be subject of punitive actions by Customs Authorities.

To submit an IPAFFS prenotification, importers need to create a gateway account in the UK Gov IPAFFS webpage.

20. What is and how do I get it a GMR?

The Goods Movement Reference (GMR) is a UK Government IT platform for moving goods into or out of Northern Ireland and Great Britain by road through a GVMS port (non-inventory linked ports).

GMRs allow to pre-lodge all existing customs declarations, ATA Carnets and any relevant customs docs references that relate to a particular shipment through a unique identifier that links all of them together.

To get a GMR, traders need to register in UK GMR gateway, for which they will need to have a UK EORI number and declare all related information to their shipment. Alternatively, companies can request the LCCI to obtain a GMR on their behalf.

21. Where can I check the import duty rates my customer overseas will have to pay?

We recommend traders to contact a Customs Agent in the importing country that will be able to lodge the import declaration on the trader's behalf and verify the import duties and taxes applicable to their specific goods. Most countries also have information available in their dedicated Customs websites where traders could access this information.

1. How do I apply for an ATA Carnet?

To obtain a Carnet, you need to submit an online application through our ecarnet system. You will be able to declare all the goods you need the Carnet to cover and pay for any applicable fees.

Note Carnets are physical documents that will need to be printed by our officers. Once issued, the Carnet can either be posted to you or it can be collected from the issuing office.

2. What can an ATA Carnet be used for?

The ATA Carnet is a temporary admission document which acts as a passport for goods for three main categories of goods:

  • Commercial samples (goods to be shown or demonstrated to potential buyers i.e. jewellery, clothing etc)

  • Goods for presentation or use at trade fairs, shows, conferences, works of art to be exhibited at galleries and museums etc

  • Professional equipment (tools and equipment required to perform a paid commercial activity abroad, goods for testing and evaluation, theatrical effects, orchestras, racing vehicles*, broadcasting equipment, specially adapted vehicles** etc). Horses for racing purposes, commercial shows or breeding. Professional equipment must be used by, or under the personal supervision of the holder or his nominated representative

*Carnets can only be issued for racing vehicles that are transported to the EU or any other Carnet country under transport contract (i.e. by freight forwarder / haulier). Any such vehicles can only be used on a dedicated race-track or on the roads closed to public. If the vehicle is road worthy and is being driven to the country of destination by the owner– then the Carnet is not required (the same applies to personal vehicles being towed or transported by the owner (i.e. motorbike transported to EU in a van by the owner; car being towed behind a motorhome vehicle driven by the owner etc).

** Specially adapted vehicles can be driven on public roads and include any vehicle with permanently fitted equipment (i.e. broadcasting vans, exhibition trailers, water filter trucks etc)  

3. How many times can an ATA Carnet be used?

An ATA Carnet can be used for multiple visits to any number of countries specified in the itinerary during the period of the validity of the document.

4. How do I use an ATA Carnet?

We have created a guide to assist ATA Carnet holders with using the document correctly. This will help with minimising the exposure to potential claims from the foreign Customs.

View guide
5. What countries can I use an ATA Carnet for?

A. Albania, Algeria, Andorra, Australia (includes Tasmania), Azores (select European Union as destination)

B. Bahrain, Belarus, Bosnia and Herzegovina, Botswana

C. Canada, Canary Islands, Ceuta and Melilla, China, Chile, Corsica (select "European Union" as destination)

EU European Union (when applying for a Carnet to any of the 27 Member States, select "European Union" as destination in the system). If the goods are being driven to EU and are going to any MS other than France, then the Holder should also apply for an additional visit + a couple of transits (in addition to their intended visit) in case both the French Customs and the Destination Customs decide to endorse the Carnet. Additional visits / transits are not required if flying.

F. Faroe Islands

FR French overseas departments and territories (Guadeloupe, Martinique, Guyane and Reunion, New Caledonia and its dependents of Wallis and Futuna Islands, French Polynesia (includes Tahiti) as well as St Barthelemy, St Martin, Mayotte and Saint Pierre et Miquelon). 

G. Gibraltar

H. Hong Kong

I. Iceland, India, Indonesia, Iran, Israel, Ivory Coast

J. Japan

K. Kazakhstan, Korea (Republic of), Kuala Lumpur (select Malaysia as destination)

L. Lebanon, Lesotho, Liechtenstein 

M. Macao, Macedonia, Madagascar, Madeira (select European Union as destination), Malaysia (includes Kuala Lumpur, Sabah and Sarawak), Mauritius, Mexico, Moldova, Monaco (select "European Union" as destination), Mongolia, Montenegro, Morocco

N. Namibia, New Zealand, Norway

P. Pakistan

Q. Qatar

R. Russian Federation

S. Sabah (select Malaysia as destination), Sarawak (select Malaysia as destination), Senegal, Serbia, Singapore, South Africa, SACCU (select Botswana, Lesotho, Namibia or Swaziland as destination), Sri Lanka, Switzerland (includes Liechtenstein)

T. Taiwan (not covered by ATA Carnet; a separate Carnet is available from London Chamber), Tasmania (select Australia as destination), Thailand, Tunisia, Turkey

U. Ukraine, United Arab Emirates, USA (includes District of Columbia and Puerto Rico)

V. Vietnam

6. What are Carnet requirements for specific countries and EU?

Click on the below link for further information on EU and other countries in the scheme.

Check the Carnet requirements
7. What is the Carnet security bond and why is it required?

The Carnet provides a guarantee to the foreign Customs that all duties, taxes etc will be paid to them if the conditions under which they allow these into the country are breached. The security is in place to protect the London Chamber of Commerce and Industry, as the UK National Guaranteeing Organisation, against foreign Customs claims in cases where the Carnet has been misused and the Carnet Holder is unable to settle charges due. 

Forms of security that we currently accept are as follows: Banker's draft / cash deposit for the full security amount (refundable after the Carnet has been discharged), Bank guarantee issued by Bank of Scotland plc, Barclays Bank plc, HSBC Bank plc, Lloyds TSB Bank plc, Natwest Bank, Santander UK plc, Standard Chartered Bank, The Royal Bank of Scotland plc (guarantee is returned to your bank for cancellation after the Carnet has been discharged), and the Carnet Security Scheme (CSS) Guarantee - an in-house service by which the Carnet user can arrange for the security to be provided, without having to supply either Banker's Draft, cash or Bank Guarantee. Using CSS- a non-refundable, one off payment -means we can provide you with a 'While You Wait' processing service and there is no 'freezing' of assets or funds (as with other institutions), but please note the Carnet Holder is still liable and responsible for payment of duties if the Carnet is misused.

8. How do I apply for CPD/China Taiwan Carnet?

CPD/China-Taiwan Carnets are used exclusively for temporary admission to Taiwan*.

To apply for a Taiwan Carnet, please complete the below excel template and email to the team. We will verify whether the application has been completed correctly and send you a quote for the issuing fee and security as well as the relevant forms to be completed and signed.

*If your itinerary includes other Carnet countries, then you must also apply for an ATA Carnet.

Download template
9. What specific requirements does each country in the Carnet scheme have?

Bahrain – Trade Fairs and Exhibitions only.

Canada – Commercial Samples only. However, if you wish to have a Carnet for Professional Equipment category we will require a letter of indemnity on your company headed paper, accepting responsibility if the Carnet is refused.

Channel Islands – the Chamber is able to issue Carnets for companies based in the UK as well as Channel Island based companies if so requested (Carnets issued for Channel Islands companies must be validated by Channel Islands Customs before being used abroad).

China - All Carnets used in China must be registered on the Chinese customs database. For HAND CARRIED goods Carnet will need to be registered with CCPIT at the time of clearing Chinese Customs. For FREIGHTED goods Carnet will need to be pre-declared by the Chinese Customs Broker before goods arrive in China.

European Union - If you are travelling anywhere other than France, then include two additional visits and transits into your itinerary (as some MS can insist on stamping the Carnet in addition to France). If your goods are passing through the EU en-route to a non-EU country (i.e. you're driving to a Trade Fair in Switzerland and pass through France), then you must include visits to both Countries + transits into the itinerary (i.e. 2 visits to EU, 2 transits to EU, 1 visit to Switzerland and 2 transits to Switzerland). Hauliers will need to ensure that you have the Summary Declaration,  Kent Pass and MRN to pass through the ferry port (Hauliers also must pre-notify EU Port of the arrival, i.e. PBN for Ireland, Portbase pre-notification for Netherlands, etc).

India - Trade Fairs / Exhibitions; display or demonstration before any department of the Central or State Government or a Union Territory Administration; meeting conference or congress organized by any company or organization; Professional Equipment. All Carnets entering and leaving India must be registered on FICCI’s electronic system (done at the time of clearing Indian Customs)

Indonesia - Trade Fairs / Exhibitions and Professional Equipment only at present.

Kazakhstan - Trade Fairs / Exhibitions and Professional Equipment only at present.

Lebanon - Trade Fairs / Exhibitions and Professional Equipment only at present.

Mexico - Mexican customs require a translation of the list of goods into Spanish. To facilitate importation holders must notify Mexican customs in advance through CANACO’s Website.

Mongolia - Trade Fairs / Exhibitions and Professional Equipment only at present.

Morocco - Trade Fairs / Exhibitions only. However, we would accept a letter of indemnity on your company headed paper for other categories, accepting responsibility if the Carnet is refused.

Pakistan - Trade Fairs / Exhibitions and Professional Equipment only at present.

Qatar – Trade Fairs / Exhibitions only (Box C of the Carnet should state name of the Exhibition and the venue).

Russian Federation - Box B of the Carnet should state passport number + date of issue of the person travelling with the Carnet. It is advisable that the General List is translated into Russian to facilitate Customs clearance into the country. Also customers are advised to engage a local Customs Broker who will facilitate the Customs Clearance process.

Spain - Carnets are compulsory in the Canary Islands, Ceuta and Melilla.

Tunisia - Trade Fairs / Exhibitions and Professional Equipment only at present.

Turkey - Only named representatives listed in Box B. Represented by, on the importation and re-exportation vouchers will be allowed to sign the importation and re-exportation declarations in Boxes F. Turkish agent (or company / person that will be involved with the goods in Turkey) must be stated in Box B of the Carnet. It is advisable that the Holder carries a General List (in Excel format) on a USB drive as this may have to be uploaded into the Turkish Customs database.

UAE - Trade Fairs / Exhibitions only.

United States of America – Commercial Samples and Professional Equipment only at present. As of January 26, 2010, goods entering the United States via ocean vessel are required to have an Importer Security Filing (ISF) filed by an ISF importer. While two of the required data elements are from the ocean carrier, 10 others are required from the ISF importer. ATA Carnets are exempt from the ISF bond requirement. However, there are penalties that may be imposed for breaches of the ISF filing. CBP link USCIB link.

Vietnam - Goods for display or use at exhibitions, fairs, meetings, or similar events.

10. What is the National Carnet Unit (NCU)?

National Carnet Unit is a branch of the HMRC that deals exclusively with ATA Carnets. You should contact NCU for the following scenarios only:

  1. Your goods have returned from abroad, but the Carnet has not been endorsed on re-importation (request Certificate of Location)

  2. You have a Substitute or Replacement Carnet that needs to be validated (before being sent abroad to be married up with the goods)

  3. You are a NON-UK Carnet Holder and your Carnet is about to expire (contact NCU to request permission to extend your stay in the UK)

  4. Your goods have been imported into the UK on a NON-UK Carnet and you wish to divert them to home use (import them into UK permanently).

Email: atacarnetunit@hmrc.gov.uk 
Telephone: +44 (0)30 0322 7064

11. What Ports/Customs offices can process ATA Carnets?

1 - UK Inland Offices Find the list here. Note that IBFs can only process Carnets for Dover, Euroshuttle and Holyhead - for other ports, go to the port directly and use facilities there).

2- Dover and Eurotunnel – Find the list here. 

a) Holders driving to EU in a personal vehicle or a van - must get their Carnet processed at STOP 24 both outbound and on return (other inland border facilities can process personal vehicles, but these sites are primarily geared towards freight traffic).

b) Hauliers / freight forwarders must use pre-notification facility

3- Eurostar (St Pancras) – Carnet Holders leaving UK by Eurostar should notify Border Force in advance by calling +44(0)20 7841 6410

4- Holyhead – if travelling from Holyhead to Dublin by ferry it is best to pre-notify UK and Irish Customs at least 24hr in advance of travelling (state your vehicle registration no, Carnet no and date and time of departure). Carnet Holders driving a company vehicle must obtain a pre-boarding notification number PBN inbound and outbound by emailing CustomsPBN@revenue.ie with the following details: scan of the Carnet Front Cover and General list and details of sailing (date, time, ferry, port of exit and entry). You will get the PBN no by email. Hauliers will need to apply for PBN online. PBN is mandatory for ROI.

a) Leaving UK via Holyhead - go to Roadking Truckstop, Parc Cybi, Kingsland, Holyhead, LL65 2YQ to get your Carnet stamped (you can also use inland sites at Birmingham or Warrington)

b) Entering Ireland (Dublin Port) go to goods to declare area.

c) Leaving Ireland (Dublin Port) - cars and vans go to T7 section after the tunnel or New Custom House, Promenade Road (beside the Circle K roundabout). Opening hours 8 a.m. – 22.00 p.m. phone 353-1-8776208. Freight goes to Terminal 11, Bond Drive Extension - Customs can be found in a portacabin. Opening hours 24/7.

d) Returning to UK go to the Border Force freight shed (best to ask for directions at the port)

5 - Northern Ireland – Ports:

a) DAERA facility- Duncrue Street, Belfast, BT3 9BJ is manned 24/7 by BF staff and accommodates Carnets.

b) Shed 66 at Larne Port is also manned 24/7 and is used for both inbound and outbound movements.

c) Warrenpoint is the 3rd site processing Carnets

The above ports can be contacted by the following email bfportteam@homeoffice.gov.uk (pre-notification is not required)  

6- Northern Ireland – Airports:

a) Belfast City operating hours will be changing imminently due to the withdrawal of flights.  Carnets + goods can be taken to Belfast Docks due to the proximity (or pre-notify BFPortteam@homeoffice.gov.uk to confirm if officers will/can be on site).

b) Belfast International is 24/7, but only has BF at the international arrivals hall.  There is no presence at domestic arrivals, so advance notice to BFDutyOfficer@homeoffice.gov.uk is required (upon arrival, ask the information desk (located at domestic arrivals) to notify Border Force)

7- ALL OTHER UK OFFICES PROCESSING CARNETS – Access the list. Pre-notification is not required for airports - use VAT reclaim desk before checking in and red channel on arrival.

12. Are there any particular requirements to travel with an ATA Carnet to the European Union?

Hand Carried goods / goods in baggage (or goods driven in private vehicle): 

There are differences in the interpretation of the rules by Customs in each Member State visited, therefore, we recommend one of the three following options when visiting EU with hand carried goods for a commercial activity*:

  1. Contact the receiving Customs in advance and query if the Carnet will be required for the goods you are carrying in your baggage*.

  2. Get a Carnet for your 1st visit, use the red channel at the destination and ask the receiving Customs if Carnet will be required for future visits.

  3. Obtain a Carnet for the goods for each visit – this would provide certainty each time.

When adopting options 1 or 2 please share any information obtained with eCarnet@londonchamber.co.uk so that we can update this guidance for the benefit of future visitors to the EU. 

* Currently French Customs are requesting ATA Carnets for any goods used in a professional or commercial capacity (whether hand carried or not), hence, we would recommend getting a Carnet for EU for anyone passing through France or visiting France in a commercial capacity.

Note 1 - there are indications that ATA Carnets may not be required for hand carried music instruments for the EU. Individual Customs officers are, however, within their rights to request security to be deposited for high value items. We suggest that you contact the receiving Customs in advance and check if there are any specific requirements for that Member State (or obtain a Carnet for the first visit and check the requirements when crossing the border (red channel). If you are a member of FAC, ISM or MU, then you should speak to them first if you are planning to apply for a Carnet. 

Note 2 - Any musicians that may also be performing in non-EU destinations will most likely need a Carnet for those destinations (in which case it is also worth including EU into the Carnet itinerary).

Carnet Holders driving to EU (via Kent) in a personal vehicle or van must get their Carnet processed at STOP 24 both outbound and on return (other inland border facilities can process personal vehicles, but these sites are primarily geared towards freight traffic). 

Eurostar (St Pancras) - Carnet Holders leaving UK by Eurostar should notify Border Force in advance by calling +44(0)20 7841 6410.

Goods shipped against transport contract (i.e. by haulier) or in a company vehicle: 

We would recommend getting a Carnet for any goods that are being moved against a transport contract or tools of trade transported in a company vehicle.

The driver will either have to be listed in the Box B of the Carnet or carry a Letter of Authorisation signed by the director of the company stated in Box A of the Carnet (field showing the name of the authorised representative can be left blank for the Haulier to complete once they have allocated the driver). Carnet Holders using the Haulier must complete Exportation and Importation Voucher (section F) before the goods are collected from their premises and leave signature to the driver. Before heading back to the UK, Re-exportation and Re-Importation Vouchers should be completed with the signature left to the driver. 

Driver must sign the Section F of the relevant Voucher before handing the Carnet over to the Customs (refer to the following guide). 

Hauliers must get a GVM where applicable (see the last section of these FAQs33)

Hauliers must use the pre-notification facility (note that IBFs can only process Carnets for Dover, Euroshuttle and Holyhead - for other ports, go to the port directly and use facilities there).

Dover and Eurotunnel: Anyone driving in a personal vehicle or van must go to STOP 24 both outbound and inbound to get their Carnet processed.

13. What goods can be moved between GB and Northern Ireland?

Hand carried goods or goods driven in a personal vehicle: 

These goods can be declared to temporary admission using a form C108 (with exception of horses intended for racing or commercial activities. Horses can go on an ATA Carnet) or Duplicate List (prepare 2 copies of the Goods List - including full description of items, quantities and serial numbers + a completed form C&E1246).

Goods moved by freight forwarders or FPOs:

These goods can either be declared via Customs Declarations or use an ATA Carnet.

GVM is required for any vehicles over 7.5t (empty or loaded).

Goods moving to Republic of Ireland (via Northern Ireland):

We would recommend using ATA Carnets for temporary admission to ROI.

Any Carnets passing through NI en-route to ROI must be endorsed in NI (this will include Validation, Exportation and Importation). There are no Inland Customs Facilities on the ROI side after crossing from NI so it is important to get everything endorsed in NI.

NI Ports endorsing Carnets:

  1. DAERA facility- Duncrue Street, Belfast, BT3 9BJ is manned 24/7 by BF staff and accommodates Carnets

  2. Shed 66 at Larne Port is also manned 24/7 and is used for both inbound and outbound movements

  3. Warrenpoint is the 3rd site processing Carnets

​The above ports can be contacted by email (pre-notification is not required) 

NI Airports endorsing Carnets:

  1. Belfast City operating hours will be changing imminently due to the withdrawal of flights.  Carnets + goods can be taken to Belfast Docks due to the proximity (or pre-notify BFPortteam@homeoffice.gov.uk to confirm if officers will/can be on site)

  2. Belfast International is 24/7, but only has BF at the international arrivals hall.  There is no presence at domestic arrivals, so advance notice to BFDutyOfficer@homeoffice.gov.uk is required (upon arrival, ask the information desk (located at domestic arrivals) to notify Border Force)

If the goods are returning to GB via NI – then re-exportation will also be done at NI (or ROI if flying from a ROI airport).

Goods owned by a NI company / individual and located in NI do not need a Carnet for EU. 

NI residents or companies that require a Carnet for travelling to non-EU destinations must apply for a Carnet with the NI Chamber.

14. What information do I need to provide when applying for a Carnet?
  1. Details of the Carnet holder (company that is responsible for payment of any duties to foreign Customs if the document is misused).

  2. Details of the person(s) who will be travelling with the goods.

  3. Intended use of the goods.

  4. List of goods taken. All the goods must be individually itemised with each item having its specific description (i.e. make, serial number), weight and value to facilitate Customs identification and prevent substitution of goods. 

Access here for further information on the Carnet requirements.

15. How do I describe my goods on an ATA Carnet?

General requirements:

  1. All goods must be individually itemised with each item having its specific description (i.e. make, serial number), weight and value to facilitate Customs identification and prevent substitution of goods. Only the items with identical description can be grouped together.

  2. Packaging cannot be used for describing goods, i.e. “box of”, “bag of”, etc. are not acceptable. You can, however, state that the described item is packed in a bag or a box, i.e. “set of Canon Camera lenses 80-200mm, s/n 1234, packed in a box”)

  3. Cables – cables can be described as “set of cables” with number of pieces being 1.

  4. Toolkits – hand tools can be itemised as “toolkit” and must show weight. If the value of the toolkit is higher than £150.00 the description must also state the no of pieces in the set. Any electrical tools must be itemised separately as the term "toolkit" only applies to non electrical hand tools.

  5. All electrical items require serial numbers to be stated (if the item does not have one or it is illegible, then state NSN at the end of the description).

  6. Values declared must be retail values for new items (or if the goods are used, then state replacement value).

Requirements for specific types of goods:

Boats
Make, model, length, registration number (if applicable). Outboard engines as well as any other non-standard equipment must be itemised separately. Boats for personal use, transported by the owner do not need a Carnet (unless going to an official competition, exhibition or similar commercial event)

Books
Title, Author and publisher must be stated

Cinematography
All films must give titles and footage.

Clothing
Must say what the garments are i.e.: jacket, dress, skirt with as much details as possible i.e. brand, colour and style number

ATA Carnets for unfinished bespoke suits taken abroad for fitting can only be issued for Switzerland. Temporary admission and Return Goods Relief (RGR) should be utilised for exportation to any other country, as long as the suits do not increase in value + are not processed in any way whilst abroad.

Concert / musical equipment (electrical and non-electrical)
Generic description, make, model and serial number (if applicable). For example: Acoustic guitar, Yamaha F310 (nsn)

Display stands
For panels, give sizes.  If knockdown stands give either trade name, e.g. Marler Hayley and serial number with area and weight of stand when erected and at exhibition site.  OR full breakdown and size of each panel (photographs useful). Note – if the holder is taking stands abroad to be built for the exhibition and this is being used by a local exhibitor (i.e. Swiss company in a Swiss exhibition) the Holder may be asked to prove that the income has been declared to the local tax authorities (this doesn’t apply for UK stands being built for a UK exhibitor as the financial transaction for this service would have occurred in the UK).

Electrical items (includes computers, scientific equipment, electrical musical instruments etc)
Generic description, trade names (make), model, serial numbers.  If no serial numbers then holder should either:

  1. state that there are none (i.e. NSN).

  2. state the item is a prototype (if applicable).

For example: Camera, Canon EOS-1, s/n 12345

Furniture
Generic description, make (if known), material, dimensions (for tables).

Horses
Sex, age, colour, hands and name.  Passport details. Horse tack can be described as a set (i.e. set of horse tack including 2stirrups, 1 saddle etc).

Jewellery
Individual description and stock numbers, stating carat weight (of gold as well as individual precious stones) and total gram weights. Colour of the gold must be stated to allow for easier Customs identification. This can be abbreviated as YG or WG with the key to abbreviations given at the end of the list. Actual or estimated carat weight of any stones MUST be given (photographs mandatory for Israel and Russia). Earrings and cufflinks should be itemised as “pairs”, unless shipped as single items.

For example: Yellow gold (9ct) diamond and sapphire ring (D=1ct, S=2ct)

Loose precious stones (polished stones only).
Loose stones must be in sealable stone packets which may be itemised by the packet.  If weight per stone is less than 0.1 gm, then the number of stones need not be stated Carat weight or grams necessary:

“Sealable packet of loose diamonds (30)”

Uncut (rough) diamonds require a Kimberley Process Certificate kpuk@fco.gov.uk

Military goods
Generic description, make, model, serial number (export / import licences must be obtained where required).

Oriental carpets
Generic description, size, colour, name (if any), weight, number of knots. 

Paintings
Type i.e. oil giving title and name of artist as well as the year it was made (if known). 

Pearls
Pearls are invariably listed as a strand rather than one item for example: “7-7.5mm cultured freshwater pearl strands”.

Photographic film
No polaroid film allowed.  For other types of film give number of rolls and types of film, and state that film is unprocessed.

Records
All names or serial numbers must be stated i.e. individually itemised.

Skins/furs
State the type, size, area or weight.

Note furs cannot be sent on a Carnet to Norway.

Theatrical effects
State the name of the show at the end of the list / comments box (i.e. “theatrical set and props for Les Miserables”). Descriptions can be less detailed than with other categories of goods, but the Customs still need to be able to identify goods taken i.e. “Jean Valjean costume comprising hat, jacket, trousers and shoes”, “Complete stage comprising 8 2mx3m floor sections”). Electrical equipment (music equipment, special effects machines etc) must be itemised in line with usual electrical items requirements – make, model, serial number.

Tools
Hand tools can be itemised as “toolkit” and must show weight. If the value of the toolkit is higher than £150.00 the description must also state the no of pieces in the set. Any electrical tools must be itemised separately as the term "toolkit" only applies to non electrical hand tools. If the applicant chooses to give more detail, itemise and individually value, this acceptable i.e. "Toolkit containing - hammer, screwdrivers, pliers, drillbits and hex keys".

UAV (drones, etc)
Make, model, serial number. Drones can be subject to Customs Restrictions in some countries. Check with the receiving Customs whether your goods may require additional permits or licences before applying for a Carnet.

Vehicles (including motorbikes)
Must state the chassis and engine number as well as make. 

ATA Carnets can only be issued for cars / motorbikes (when transported to the country of temporary admission under transport / paid contract) for the following use: 

  1. “Trade Fairs and Exhibitions” - in this case the Holder should provide the Issuing Chamber with a copy of the Exhibitor Permit* confirming that the vehicle will be exhibited at the specific event (* issuing Chamber needs to receive a copy of the Exhibitor Permit for non-European events only). 

  2. “Professional Equipment” - vehicles for racing, test driving or race support (i.e. breakdown trucks supporting an official racing event). In this case the Holder should provide issuing Chamber with a written confirmation** (i.e copy of the Race Participation Certificate) or a letter from the race organisers** showing that the Holder is taking part in a race or providing support vehicles for the race (** issuing Chamber needs to receive a copy of the Certificate or Letter for non-European events only).

  3. “Professional Equipment” - specially adapted vehicles (i.e. broadcasting vehicles, exhibition trailers, catering vans, water filtration trucks etc). Equipment built into the vehicle should be listed separately 

Specially adapted vehicles can be driven on public roads, provided they are roadworthy, insured for use abroad and have breakdown cover.

16. How do I work out my itinerary (no. of Exits, Visits and Transits)?

You will have to have a clear idea of how the goods will be travelling to their destination in order to work out the required itinerary. Exits from UK are counted separately to visits and transits. For example - travelling to USA and Canada, without returning to the UK in between, will require 1 exit, 1 visit to USA and 1 visit to Canada. If the goods are returning to the UK in between, then you'd need 2 exits, 1 visit to USA and 1 visit to Canada. Naturally if the return journey is via USA, then you'd need to apply for 2 visits to USA etc.

Things to bear in mind:

When driving through EU to a non-EU country (for example a visit to Turkey) - you must ensure that you also have a pair of vouchers for the return journey - so your itinerary would contain 1 exit, 2 visits to EU, 2 transits to EU and 1 visit to Turkey (transits are included in case French or Greek Customs request them).

When driving to an EU country via Switzerland (for example a visit to Italy) - you'd need 1 exit, 2 transits to EU, 2 transits for Switzerland and 3 visits to EU (transits are included in case French Customs request them for transiting via France in both directions). 

If in doubt as to what could be required for your EU trip - either contact the issuing Chamber for advice or add a couple of additional sets of Vouchers (exits, visits and transits) to your itinerary to be on a safe side. Note that you can always request more Vouchers from the issuing Chamber if required (see FAQs26).

17. Can I put consumable goods on a Carnet?

The only instance when consumable / perishable goods are allowed on a Carnet is if they are being exhibited at a Trade Fair or similar event (note that this excludes alcohol, fuel and cigarettes - which must be declared to Customs separately). The comments box at the end of the General List will have to specify that the goods will be displayed at an exhibition / trade fair and will be returning to the UK afterwards. 

Any perishables that will not be repatriated CANNOT go on a Carnet.

The same applies for any goods that are intended for processing or repair (you will need to use OPR and IPR instead).

18. How do I get the best value for money when applying for ATA Carnet?
  1. Carnets are valid for 12 months - try to include any countries that you could potentially visit during that period into the itinerary.

  2. Include all the possible items you could take abroad in a 12 month period on the Carnet (you'd need to ensure that correct items are declared for each visit. For example if you're visiting Switzerland first and are only taking the first 10 items on the list, then all declarations for that trip would have to show 1-10 for the items declared etc).

  3. If you are attending an event with another person(s) that is also there in a commercial capacity, it will be cheaper to combine all the goods on one document (ensure that the name(s) of any persons travelling with those goods are listed in Box B of the Carnet to allow them to also use the document if required).

  4. Regular Carnet users can get discounted issuing fees by becoming a member of London Chamber. Find out more for information on LCCI membership.

  5. When providing security - lodging the full security amount as a deposit / bankers draft would ensure that this is refunded to you once the Carnet is returned and discharged. Regular users should also consider setting up a continuing guarantee as this could reduce security costs considerably.

19. Can I sell off a Carnet?

Customs may allow the goods to be sold, on an exceptional basis, in which case the Carnet must be regularised correctly by the host Customs (Duty Paid Receipt number written on the Re-exportation Counterfoil and copy of the Duty Paid Receipt attached to the Carnet when returned to the issuing Chamber after use). Failure to obtain approval for selling the goods from the host Customs will result in a payment of duty, taxes, administrative charges, as well as a penalty.

Note for exporters: LCCI can help you with lodging customs entries / declarations to support your permanent exports or imports into UK or with special procedures. Please see here for further information.

20. Can dual use or Controlled goods be included on a Carnet?

Yes, however it is the Carnet Holders responsibility to obtain relevant export and import licenses for countries to be visited or crossed in transit.

For U.K. information please contact:
Export Control Organisation, E: eco.help@trade.gov.uk or Arts Council, E: elu@mla.gov.uk for art and antiques.

21. How long can I stay in the country I am visiting?

ATA Carnets are valid for 12 months from the date of issue. Note, however, that some countries can place restrictions on how long the goods can stay there.

Please ensure that the receiving Customs are clear on how long your goods will be staying in the country (time limit is usually fixed according to the length of the stay / to coincide with the return flight). The time limit can also be fixed according to the intended use (i.e. exhibition goods could be limited to 6 months maximum stay in some countries).

Time limit will be indicated on the Importation Counterfoil. You will need to contact the host Customs and request extension if you need to stay in the country longer than indicated on the Importaiton Counterfoil.

If your goods have to stay at the destination beyond the validity of the Carnet, then you may have to request a Replacement Carnet (FAQS27).

22. Can I authorise someone to apply for and / or use the Carnet on my behalf?

Agent applying for a Carnet - If an Agent is applying for a Carnet on your behalf, then you must authorise them in writing (on your company letterhead). 

Agent using the Carnet on your behalf - You may authorise an Agent to handle the Carnet through the Customs on your behalf, however, you will still be responsible for any declarations made. The name of the representative must be stated in Box B of the Carnet (if this is not the case, then the Agent will need to be provided with a Letter of Authorisation by the Carnet Holder). 

Note that the goods must be used abroad under the supervision of the UK company named in Box A of the Carnet front cover (goods cannot be sent to the overseas country and left with / or used by the local company unsupervised, as the host Customs are likely to interpret this as goods being hired out - which is not allowed on ATA Carnets). You must obtain receiving Customs' approval if you are aiming to hire the goods out abroad or leave the goods unattended.

23. Are partial exports / split consignments allowed on a carnet (I am taking different goods to different countries)?

Yes - any combination of items on the General List may be taken, however, you must ensure that only the items that have been taken are declared on the relevant Carnet Vouchers / Counterfoils.

In cases of split consignments, you must ensure that you apply for sufficient number of Vouchers (visits) to cover the planned movements (i.e. if you are taking 100 items to Switzerland, but plan to bring them back to the UK in two separate consignments then you need to apply for 2 exits out of the UK and 2 visits to Switzerland).

Please note that some countries may have specific requirements:

Qatar - Importation in multiple split consignments is not allowed. However, importing only specific items from the general list is allowed under the condition that the same imported items are re-exported in 1 consignment.

24. I have used up all the available Vouchers in the Carnet - How do I get more?

Extra Vouchers can be purchased from the ecarnet website if the Carnet is still valid and an extra CSS payment may be needed to be purchased as well if outside of the CSS period initially requested. London Chamber may send you an additional Invoice for CSS if it’s also a different country than you originally applied for as.

25. My Carnet is about to expire - Can it be extended (Replacement Carnet)?

Some Customs authorities allow extension of the temporary admission by accepting Replacement Carnets (note that Replacement must be issued before the original Carnet expires).

Replacement Carnets are issued by the Chamber that issued the original Carnet. The new Carnet must be validated by the National Carnet Unit before being used abroad. Holder must present both the new and existing Carnet to the host Customs to close off the original Carnet and transfer liability to the Replacement.

Following countries DO NOT need prior approvals for Replacement Carnets (you can request the Replacement Carnet from your issuing Chamber directly): Belarus, Brazil, Chile, China, European Union, Hong Kong, Korea, Macao, Pakistan, Russia, Serbia, Singapore, Sri Lanka, Switzerland, Turkey, Ukraine, UAE.

Thailand – You must get permission in writing from Thailaind Customs requesting a replacement Carnet before applying for a Replacement Carnet with the London Chamber. This proof must be suppled to us before we can Issue the Replacement.

Following countries REQUIRE prior approval (extension of the temporary admisison must be requested from the host Customs before the issuing Chamber can issue the Replacement):

Australia - Complete Form B257 and e-mail to VECCI for approval before the original Carnet expires. Once you have obtained approval, forward a copy to your issuing Chamber in the UK and request a Replacement Carnet.

Canada - Contact CBSA CBSA Temporary Importations with the details of the existing Carnet (Carnet no, expiry date, port of importation, reason for extension) and request approval for extension before the original Carnet expires. Once you have obtained approval, contact your issuing Chamber in the UK and request a Replacement Carnet.

Mexico - Replacement can be issued only if, at the time of requesting extension, the Carnet has less than six months of validity remaining. Once the Replacement has been issued in the UK and validated by the NCU, Holder will need to register the Replacement Carnet with Mexican Customs Authority CANACO WEBPAGE.

New Zealand - The Holder must contact the UK Chamber that issued the original Carnet and provide the following details:

  • ATA Carnet number
  • Reason for extension and estimated date of departure
  • Date of validity
  • Name of the Customs office where the goods were imported

The UK issuing Chamber will then lodge a request for approval of the extension with the New Zealand NGO.

Norway - Holders should email Oslo Chamber of Commerce a request for extension of temporary admission. The data to be communicated is as follows:

  • ATA Carnet number
  • The name of the Holder
  • Date of validity
  • Name of the Customs office where the goods were imported

Once the permission for Replacement has been received, the Holder should contact their issuing Chamber and request a Replacement Carnet.

South Africa - Contact SACCI (glennaleeh@sacci.org.za or samuelm@sacci.org.za) and request approval for Replacement to be issued before the original Carnet expires. Once you have obtained approval, contact your issuing Chamber in the UK and request a Replacement Carnet.

United States of America - USA does not accept Replacement Carnets. Carnet Holder must contact US customs before the Carnet expires and divert the goods to TIB (Temporary Importation Bond). The Re-exportation Counterfoil on the Carnet must be endorsed by US Customs to confirm the liability has been transferred to the TIB. Returned Goods Relief will need to be claimed on return to the UK.  

Following countries DO NOT allow Replacement Carnets: India, Japan, Morocco and Taiwan do not allow replacement Carnets.

Advice for foreign Carnet Holders currently in the UK on a foreign Carnet wishing to extend their stay in the UK.

  1. Contact the UK Customs and request permission to obtain a Replacement Carnet. The email must include the reason for extension and details of the existing Carnet: Carnet number, validity date, date of entry into UK and port of entry into UK
  2. If the UK Customs approve the request (usually by email), the Holder should contact the Chamber that issued the original Carnet and request a Replacement. This must be done before the original Carnet expires
  3. The Replacement Carnet will need to be validated by the Customs of the country of issue before being sent to the UK
  4. Both the Replacement and the existing Carnet must be sent to the National Carnet Unit to be endorsed:

HM Revenue and Customs
National Carnet Unit
Business Tax & Customs, 5th Floor
Three New Bailey
New Bailey Street
Salford M3 5FS

26. I lost my Carnet, what do I do (Substitute Carnets)?

If the goods are still abroad, you should contact your Issuing Chamber and apply for a substitute Carnet. Issuing and security fees will apply. 

The Substitute Carnet must be validated by the National Carnet Unit before being used abroad.

27. What happens if my goods are lost or stolen whilst abroad?

If goods covered by a Carnet are lost or stolen, the matter should be immediately reported to the Customs Authorities in the country where it occurred, together with a police report for insurance purposes as Customs charges will (in most cases) apply due to non re-exportation of the goods.

28. What happens if my goods are damaged whilst abroad?

If the goods are repairable - you should still bring them back to the UK (ensuring that re-exportation from the country of visit and re-importation back into the UK are endorsed). 

If the goods are beyond repair - some Customs Authorities may allow goods to be destroyed under their control. This process must be reflected on the Re-exportation Counterfoil and the Voucher must be retained by the host Customs. It should be noted that Customs charges may still apply.

29. What do I do with the Carnet after I have finished using it?

The Carnet must be returned to the office of issue (either Hounslow or London) intact (details are on the reverse of the Carnet), at the latest on its expiry date.

Please ensure that photocopies of any Customs endorsed pages are kept on your files in case the Carnet gets lost en route to the issuing office. We strongly recommend returning the Carnet by recorded delivery or in person to ensure it’s received by London Chamber.

30. What do I do if my Carnet is not stamped back into the UK when the goods return from abroad?

You must contact the National Carnet Unit and request a Certificate of Location. Their contact details are as follows:

Email: atacarnetunit@hmrc.gov.uk 
Telephone: 
+44(0)30 0322 7064

If your goods came back via seaport or Roro port, contact the Border Force at that customs office and ask if they would be prepared to endorse the Carnet retrospectively (you will have to bring the Carnet goods with you for inspection if your request is granted by the Border Force). Retrospective Carnet endorsement is usually not possible at airports as Border Force can usually only be reached within the arrivals hall. 

Carnet must be returned to the office of issue once endorsed (preferrably via special post or in person to ensure it doesn't get lost en route to the Chamber). Keep scanned copies of any Counterfoils endorsed by Customs on your file. 

31. What are the requirements for GVMS (non-inventory linked) Ports?
  • Hauliers moving goods through a port in the UK that uses the Goods Vehicle Movement Service will need to obtain a GVM number to get the goods through customs.

Note - GVM is required for movements between NI and GB for any vehicles over 7.5t (whether empty or not).

Use code: CPC 10 00 041 for exports and CPC 00 080 20 for re-imports.

  • Goods leaving or entering the UK via road through a GVMS (non-inventory linked) port will also need to obtain a GMR unique reference number.

To obtain a GMR number traders can apply directly at the Government Gateway, obtain it through their Freight Forwarder or appoint the LCCI to raise the GMR on their behalf (GMR Registration Form)

32. What are the requirements for inventory linked port/airports?

If the goods are freighted and are bound for an “inventory linked” port or airport they may need to be included on an Import and export: customs clearance request (C21) form.

Use code: CPC 10 00 041 for exports and CPC 00 080 20 for re-imports.If you need a Customs Agent to help you issuing your Customs Declarations, please contact us at customsdeclarations@londonchamber.co.uk, we can help you.

33. I'm traveling to Republic of Ireland with an ATA Carnet, what do I need?

Hauliers shipping the goods to Ireland will need to apply for PBN online.

Carnet Holders driving to Ireland in a company vehicle will have to obtain a Pre-boarding notification number (PBN) inbound and outbound by emailing CustomsPBN@revenue.ie with the following details: scan of the ATA Carnet Front Cover and General list and details of sailing (Date, time, ferry, port of exit and entry). You will get the PBN no by email. 

34. More information on LCCI Customs Declaration Service

LCCI can help you with lodging customs entries / declarations to support your permanent exports or imports into UK or help with special procedures. Please click for further information.

35. How much does an ATA Carnet cost

An ATA Carnet requires two different payments:

1- Issuing Fee - This is the cost of the Issuance of the physical ATA Carnet document:

Member: £206.00 + VAT
Non-Member: £342.00 + VAT

(Express Service has an extra cost of £206.00 + VAT on top of the issuing fee)

2- Security Fee - This is the security bond all Carnets have to be covered with to ensure the goods are returned to the UK. The Security Fee is calculated considering three main factors: The country(ies) to visit, the duration of the trip, and the type of goods exported.

The Carnet security can be covered by:

  • Carnet Security Scheme - CSS (Travelling for 2, 6 or 12 months) (The date you leave the country is the date you should request that your security starts from)
  • Banker's draft/Deposit
  • Bank's Guarantee

Obtain a CSS quote.

36. How long does it take to issue a carnet?

This depends on the complexity of the application and the urgency of the request.

We offer two types of service:

Standard Service - The application is reviewed by our team within 24 hours of submission*
Express Service - The application is reviewed by our team within 2 hours of submission*

*Please take the following in consideration:

- Applications are processed in a first come first served basis
- Our working hours are 9am to 5pm, Monday to Friday
- Please consider the postage or collection time on top of the processing time (Carnets are hard documents that need to be presented to customs physically, they cannot be scanned over or emailed.)
- Until payment is received for the Carnet, the Carnet will not be posted or available for collection.
- All applications are individually checked and can be rejected if amendments are required, this can delay the service and readiness of the document. Please see Guidance notes for how to complete your Carnet.

37. Do I need a carnet for Europe after Brexit?

This depends on the nature of your goods, the purpose of your trip and the country you are visiting. If you are travelling to a Carnet scheme country on a commercial capacity (with professional equipment, commercial samples or to a trade fair/exhibition) with goods that will be returning to the country they were originally exported from then you will more likely require a Carnet.

Note Carnets are not mandatory but advisable; traders have the option to travel without Carnets if they wish to do so but this is not recommended as other Customs Procedures will then take place, such as having to lodge Export and Import Customs Declarations on each country the goods enter or depart from and pay the corresponding duties and taxes every time. Customs Authorities can refuse entry to the country to goods not accompanied by the required documentation and large fines can be imposed over their value.

If you are unsure whether if you will need a Carnet to temporary export/import your goods, please contact us to evaluate your case.

38. How long is carnet valid for?

An ATA Carnet is valid for 12 months from the issuing date, however, it can only be used for the period of time the security coverage allows, this can be 2, 6 or 12 months.

It is always important to confirm with receiving Customs the timeframe the goods will be allowed to stay in the country as Customs can still impose a time allowance that can be sometimes shorter than the Carnet or security's validity. Failing to re-export the goods within such timeframe can lead to potential punitive actions by local Customs Authorities. Please take the time to check this with Foreign Customs on entry.

39. What is a carnet voucher?

An ATA Carnet consists of three parts: the Front cover, the counterfoils and the vouchers.

Please read this guide for more details.

40. What are the advantages of using the ATA Carnet?

A Carnet will facilitate importing goods to overseas countries on a temporary basis without having to pay duties and taxes to the local Customs Authorities on the condition that the goods are re-exported to their country of origin within the time allowance local authorities impose over the Carnet.

41. How do I get a Goods Movement Reference (GMR)?

The Goods Movement Reference (GMR) is a UK Government IT platform for moving goods into or out of Northern Ireland and Great Britain by road through a GVMS port (non-inventory linked ports).

GMRs allow to pre-lodge all existing customs declarations, ATA Carnets and any relevant customs docs references that relate to a particular shipment through a unique identifier that links all of them together.

To get a GMR, traders need to register in UK GMR gateway, for which they will need to have a UK EORI number and declare all related information to their shipment. Alternatively, companies can request the LCCI to obtain a GMR on their behalf.

42. Do I have to declare the cases in which my goods are transported/packed?

No, declaring how your goods are packed is neither required nor necessary for a Carnet.

43. Can I request a scanned copy of an ATA Carnet?

No, we are unable to provide hard photocopies or scanned copies of ATA Carnets. It is the holder’s responsibility to make photocopies of their ATA Carnets for record keeping.

44. Who is the National Guaranteeing Organisation for ATA Carnets?

UKNATACO, who sits under LCCI, is the National Guaranteeing Organisation for ATA Carnets. You can find out more by going to their website.

If we have not answered your question, please contact the Trade Documentation by calling +44 (0)20 7248 4444 or complete our online form